Voice - Fresher - Jaipur

RESPONSIBILITIES

To address outstanding or assigned AR through analysis and phone calls by using available resources
Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment
To report trends / patterns in denials, claim submission errors, credentialing issues and billing related road blocks to the immediate reporting manager
To meet the established SLAs (service level agreements) for production and quality
To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
To utilize the P & P’s (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
To improve the performance based on the feedback provided by the reporting manager / quality audit team
ACADEMIC AND PROFESSIONAL BACKGROUND

HSC / Diploma / Any degree except B.E, B.Tech, MBA, MCA and life science graduates.
COMPETENCIES, SKILLS AND OTHER REQUISITES

Good verbal and written communication skills
Sound analytical skills
Logical thinking
COMPENSATION AND BENEFITS - Competitive remuneration + monthly performance based incentives + health insurance + PF & Gratuity + Two Way Cab Facility.

ASSESSMENT / INTERVIEW PROCESS

Online Assessment – Grammar & Aptitude
Language Assessment - Versant
Panel Interview
Personal Interview

OUR COMPANY

We are a global analytics driven, technology enabled Revenue Cycle Management (RCM) company
providing medical billing and coding services to leading healthcare providers across the US. Our
management team has an outstanding entrepreneurial track record of over 18 years and we have over
5000 specialists across our revenue cycle, analytics, technology and medical coding departments based
out of our offices in the US and India. At AGS Health, we combine the best analytical minds, deep
healthcare knowledge and smart technology to create tangible, positive impact on cash-flows. Our
approach is simple: attention to detail and concern for accuracy.
Our blue-chip clients include


Leading hospital corporations 
Physician groups 
Academic medical centers 
Billing companies 
Revenue cycle management companies 
Coding companies 
Providers of other healthcare services

We are a fast growing Company with 12 offices globally. Our key locations are Newark (New Jersey),
Chennai (Tamil Nadu), Hyderabad (Telangana), Tirupati (Andhra Pradesh) and Vellore (Tamil Nadu)
region. Over the years, we have won several prestigious awards for our business practices and people
programs. Some of the awards include: 
Ranked as the 10th Largest Revenue Cycle Firms in the US by Modern Healthcare 
Ranked among the 2018 Global Outsourcing 100 for the sixth year in a row in the 'Leaders
Category' by the International Association of Outsourcing Professionals® (IAOP®) 
Listed in Becker’s Healthcare as one of the Top 150 Great Places to Work 
Recognized by Aon Hewitt among the Top 25 Best Employers in India 
2016 “Gold Stevie®” award winner at The American Business Awards for the ‘Fastest Growing
Company’ (2500 employees and more category) 
Selected as a 2016 Red Herring Top 100 Asia Winner 
Ranked in the 2016 and 2017 Top 100 Best Companies for Women in India by Working Mother
Media, Inc. in partnership with Avtar Career Creators