Job Description
Dear Jobseekers,
We are hiring for the position of Customer Experience Specialist -voice process Vadodara & Gandhinagar locations. We are seeking highly motivated individuals with excellent communication skills in English and Hindi to provide exceptional customer service through voice support.
Job Title: Customer Experience Specialist - Voice Support
Location: Vadodara & Gandhinagar Salary: Up to 35k (Based on BPO experience & Interview)
Experience Required: 01 to 03 years
Shifts: Night shift and Rotational shift between 6 am - 10 pm (247 environment)
Week Off: Any two rotational week off
Requirements
Strong verbal communication skills with excellent command over English and Hindi languages.
Ability to handle and resolve customer queries and complaints with empathy and professionalism.
Prior experience in customer service and voice support in a BPO or similar industry is preferred.
Good understanding of customer service principles and practices.
Ability to multitask and manage time effectively while maintaining accuracy and attention to detail.
Willingness to work in a 247 environment with night shifts and rotational offs.
Minimum qualification of HSC.
Proficient with computers and basic software applications.
Must be able to commute within a local transport boundary of 30kms.
Responsibilities
Provide excellent customer service through voice support.
Resolve customer queries and complaints with empathy and professionalism.
Accurately record and maintain customer interaction details in the system.
Work collaboratively with team members to achieve individual and team targets.
Adhere to established procedures, policies, and quality standards.
Be flexible to work in a 247 environment with night shifts and rotational offs.
We welcome referrals from your company, friends, and family groups.
If you are interested in this exciting opportunity, please send your CV to [email protected] or WhatsApp us at 6201555+18
Feel free to share this job posting with your friends and family who might be interested in this role.
Regards,
vandana
SI Placements International
We are hiring for the position of Customer Experience Specialist -voice process Vadodara & Gandhinagar locations. We are seeking highly motivated individuals with excellent communication skills in English and Hindi to provide exceptional customer service through voice support.
Job Title: Customer Experience Specialist - Voice Support
Location: Vadodara & Gandhinagar Salary: Up to 35k (Based on BPO experience & Interview)
Experience Required: 01 to 03 years
Shifts: Night shift and Rotational shift between 6 am - 10 pm (247 environment)
Week Off: Any two rotational week off
Requirements
Strong verbal communication skills with excellent command over English and Hindi languages.
Ability to handle and resolve customer queries and complaints with empathy and professionalism.
Prior experience in customer service and voice support in a BPO or similar industry is preferred.
Good understanding of customer service principles and practices.
Ability to multitask and manage time effectively while maintaining accuracy and attention to detail.
Willingness to work in a 247 environment with night shifts and rotational offs.
Minimum qualification of HSC.
Proficient with computers and basic software applications.
Must be able to commute within a local transport boundary of 30kms.
Responsibilities
Provide excellent customer service through voice support.
Resolve customer queries and complaints with empathy and professionalism.
Accurately record and maintain customer interaction details in the system.
Work collaboratively with team members to achieve individual and team targets.
Adhere to established procedures, policies, and quality standards.
Be flexible to work in a 247 environment with night shifts and rotational offs.
We welcome referrals from your company, friends, and family groups.
If you are interested in this exciting opportunity, please send your CV to [email protected] or WhatsApp us at 6201555+18
Feel free to share this job posting with your friends and family who might be interested in this role.
Regards,
vandana
SI Placements International
💡 Quick Summary
Seeking a career-building opportunity? The voice process international position is now open for candidates interested in the BPO Jobs sector. This role in Gujarat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
