Volunteer Manager- Sampark Sathi Foundation

Position Name: Volunteer Manager

Role: Full-Time

Reporting to : Co-founder

Number of Positions: 1

Location: New Delhi

Job Status: Full-Time, Contractual Basis, Six Days a Week, Eight Hours Per Day.

About Sampark Sathi Foundation:

Sampark Sathi Foundation is a platform that provides a convenient solution for individuals, groups, or communities facing various issues. Our goal is to bridge the gap between people and NGOs, enabling easy access to NGOs for those in need.

Many individuals from disadvantaged backgrounds lack access to essential resources and services offered by government and non-governmental organizations. While NGOs typically reach out to individuals, there has been a lack of avenues for individuals to reach out to NGOs directly. Through our platform, underprivileged individuals can now voice their concerns in areas such as health, education, human rights, government welfare schemes, skill development, and livelihood.

At Sampark Sathi Foundation, we believe that everyone should have the opportunity to express their concerns rather than waiting for NGOs to approach them. We ensure that the issues raised by individuals are promptly addressed by leveraging our extensive network of NGOs and volunteers.

Position Objective:

The volunteer manager will lead the volunteer department, supervised by a supervisor. They will handle all volunteer-related tasks, including recruitment, engagement, and case assignments. Since the manager will primarily work with college students, it is crucial to foster a sense of ownership, responsibility, and justice among the volunteers. Additionally, the manager will collaborate with other departments such as case, partnership, and social media, participating in decision-making and contributing to the overall well-being of the organization.

Primary Objectives and Responsibilities:
• Develop and implement efficient systems and processes for managing the volunteering vertical.
• Establish a strong volunteer recruitment pipeline through campus ambassador programs and explore innovative methods to recruit volunteers.
• Assign and track individual cases to volunteers on a daily basis.
• Regularly gather feedback and testimonials from volunteers.
• Foster volunteer engagement through monthly in-person meetings and day-to-day interactions on WhatsApp groups.
• Track volunteer data and provide reports on volunteer numbers and hours.
• Collaborate with intermediary platforms like iVolunteer and ConnectFor for volunteer recruitment.
• Coordinate with internal and external stakeholders.
• Handle any additional tasks related to the volunteer department

Qualifications & Necessary Skills:
• Master's degree in Education, Social Work, Arts, or a related field, with 0-1 year of experience in a similar setting.
• Bachelor's degree in Education, Social Work, Arts, or a related field, with 2-3 years of experience in a similar setting.
• Strong commitment to creating social impact.
• Familiarity with the NGO ecosystem through volunteering or internships.
• Demonstrates strong critical thinking skills and understanding of social issues across thematic areas such as health, education, human rights, and various demographics.
• Proficient in leading teams and collaborating across different departments.
• Effective communication and interpersonal skills.
• Ability to work effectively with diverse groups of people.
• Comfortable discussing sensitive topics in a professional manner.
• Inspires and motivates learners.
• Maintains a non-judgmental, empathetic, understanding, and respectful approach in all work.
• Working knowledge of Microsoft Word, Google Docs, Spreadsheets, PowerPoint, etc.
• Knowledge of Canva is an added advantage.
• Excellent coordination skills.
• Problem-solving mindset.
• Openness to work on weekends (with a weekday off) due to the likelihood of volunteering activities occurring during weekends.

Preferred Qualities
• Friendly and professional demeanor.
• Enthusiasm for working in the development sector.
• Sensitivity and empathy towards the volunteer experience.
• Self-starter who can take on projects independently.
• Strong focus on goals and outcomes.
• Enjoyment in interacting with people.
• Ability to navigate and thrive in ambiguous situations.
• Demonstrates maturity and a flexible mindset.
• Collaborative team player

Location: Candidates based in or ready to relocate to Delhi-NCR

Remuneration: Subject to relevant qualification, experience and merit; Salary range is 3 to 4.2 LPA.

Expected Date of Joining: On immediate basis

Application deadline: Hiring on a rolling basis

Share your CV at:

Mr. Prem Prakash Ashra

Co-Founder & Secretary

([email protected])

Mr. Rohit Ranjan

Co-Founder & Treasurer

([email protected])

We strongly encourage women candidates, individuals with disabilities, and individuals from marginalized communities to apply. By doing so, it reflects our commitment to inclusivity within our organization