Job Description
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities : - Provides customer support by phone, email or instant message to consumers. - Processes a high volume of consumer inquiries of products and services and resolves a targeted percentage of those inquiries. - Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine how to resolve customer problems. - Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. - Updates customer information and ensures accurate entry of contact information. Qualifications : Any Graduate Location : Surat Salary : 18,000 to - 35,000.00 /month Experience : 1 Year to 3 Years Working Days : Monday to Friday (Sunday -Saturday off) Call - ++1 851153+085 Website : www.votiko.com - If the above requirements suit your interest, please call us on ++1 851153+085 - Please only call if you are qualified in the above mentioned details
💡 Quick Summary
Seeking a career-building opportunity? The Votiko | Customer Service Role |1|3 yrs position is now open for candidates interested in the BPO Jobs sector. This role in Surat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.