VP | AVP TPSA Manager | GCB 5|6

Job description
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-1+), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers open more doors than others.
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management and Global Private Banking, to become one of the world's largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC's wealth revenues grew 12% in 2026 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers needs.
Principal Responsibilities
• Assist the City Head - Pune in developing and implementing a city-centric strategy for sale of Credit cards and judiciously grow the business by (a) developing a robust, diligent and compliant distribution channel (b) optimizing productivity through channel deployment (c) keep tight audit and compliance controls and (d) maximizing product profitability
• To centrally coordinate the TPSA sales quality & control activities and manage the application review process in sourcing cities
• To oversee and ensure TPSA operations and service as per the TPSA operating model.
• Provide assistance in executing marketing events and promotions to generate business in their catchments, in conjunction with support departments such as INM MK
• To assist in building a team with a strong foundation in controls and adherence to the laid down guidelines
• To assist in supporting the sales channel in terms of performance tracking, guidance on policy & process
• Assist in driving Rewards & Recognition for the TPSA channel
• Ensure delivery of a consistently excellent customer experience
• Focus on striving to develop new relationships outside HSBC that will deliver sustainable growth and profitability
• Ensures fair outcomes for customers are delivered in all situations.

Requirements
• Graduate/ Post Graduate
• Proven ability in relationship management
• Excellent interpersonal skills,
• Coaching sales techniques, best practices and sales management on a team and one to one basis
• Planning and organising skills

Additional Information
• The GCB 5 or GCB 6 will be offered depending on the selected candidate's skill and relevant experience

Useful Link
Link to Careers Site: Click
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