Job Description
Job Description
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-1+), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some Careers Open More Doors Than Others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Global Liquidity and Cash Management is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.
We are currently seeking an experienced professional to join the Global Liquidity and Cash Management - Client Implementation team.
Principal Responsibilities
The Client Implementation Manager will play a crucial role throughout the implementation process and in contributing to the smooth implementation of cash management solutions. The person will be responsible for onboarding corporate clients both in GBM and CMB (including SME-BB) space onto HSBC’s payment and receivables platform seamlessly.
A well-managed and coordinated implementation captures revenue at the earliest possible time, strengthens the customer relationship and earns long-term credibility for capturing ongoing business opportunities. The Implementation Team Member shall act as an enabler in achieving this objective.
The role requires performing the below activities:
• Be responsible for managing Client Implementation/Technical Integration/Solution delivery as well as Servicing of Cash Management solutions (including Payments, Liquidity and Collections) to Corporate Customers (GBM & CMB including SME-BB)
• Understand the client's business and act as a consultant to client during the implementation
• Provide consultation to Sales Team and participate in the deal team to secure mandates
• Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
• Contribute to the management and development of the Client Implementation function both in India and the Asia Pacific region and assist to build up GLCM Client Implementation as a cohesive functional unit
• Manage escalations/senior management interventions as also managing operational risk including its identification, assessment, mitigation and control, loss identification and reporting
• Build a relationship across all levels at the customer’s end and become the first point of contact from the bank’s side for any GLCM related requirements of the customer requirements rather than a plain transaction banking representative. Ensure top of mind recall with the client
• Be the owner of revenue tracking for clients being onboarded onto HSBC’s platform.
Additional Information
• Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.
Useful Link
Link to Careers Site: Click HERE
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-1+), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some Careers Open More Doors Than Others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Global Liquidity and Cash Management is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.
We are currently seeking an experienced professional to join the Global Liquidity and Cash Management - Client Implementation team.
Principal Responsibilities
The Client Implementation Manager will play a crucial role throughout the implementation process and in contributing to the smooth implementation of cash management solutions. The person will be responsible for onboarding corporate clients both in GBM and CMB (including SME-BB) space onto HSBC’s payment and receivables platform seamlessly.
A well-managed and coordinated implementation captures revenue at the earliest possible time, strengthens the customer relationship and earns long-term credibility for capturing ongoing business opportunities. The Implementation Team Member shall act as an enabler in achieving this objective.
The role requires performing the below activities:
• Be responsible for managing Client Implementation/Technical Integration/Solution delivery as well as Servicing of Cash Management solutions (including Payments, Liquidity and Collections) to Corporate Customers (GBM & CMB including SME-BB)
• Understand the client's business and act as a consultant to client during the implementation
• Provide consultation to Sales Team and participate in the deal team to secure mandates
• Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
• Contribute to the management and development of the Client Implementation function both in India and the Asia Pacific region and assist to build up GLCM Client Implementation as a cohesive functional unit
• Manage escalations/senior management interventions as also managing operational risk including its identification, assessment, mitigation and control, loss identification and reporting
• Build a relationship across all levels at the customer’s end and become the first point of contact from the bank’s side for any GLCM related requirements of the customer requirements rather than a plain transaction banking representative. Ensure top of mind recall with the client
• Be the owner of revenue tracking for clients being onboarded onto HSBC’s platform.
Additional Information
• Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.
Useful Link
Link to Careers Site: Click HERE
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
💡 Quick Summary
Seeking a career-building opportunity? The VP Client Implementation Manager position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
