Job Description
Seven Consultancy
Hiring Customer Service Executive in MNC Bank Chennai, Tamil Nadu, India_15K_Vishal
Seven Consultancy • Chennai, Tamil Nadu • via BeBee
2 days ago
Full–time
No Degree Mentioned
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Job description
Job Details
• Tele calling
• Client Interaction.
• B2B coordination.
The ideal candidate should possess excellent oral communication skills in English language.
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Standard Chartered Bank
Vp - Site Reliability Engineering (chennai/bangalore) (Tamil Nadu)
Standard Chartered Bank • Chennai, Tamil Nadu • via Jobrapido.com
2 days ago
Full–time
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Job description
Job ID 5222 Location Chennai IN Area of interest Technology Job type Regular Employee Work style Hybrid Working Opening date 6 Nov 2025 Job Summary RESPONSIBILITIES Responsible for developing and executing on the Chapter Vision together with the other Chapter Leads Drive technology strategy technology stack selection and implementation for a future-ready technology stack to achieve outcomes of highly scalable robust resilient system Experienced former practitioner with leadership ability Oversees the execution of functional standards and best practices Provide thought leadership on the craft inspire and retain talents by developing and nurturing an extensive internal and external network of practitioners This role is around capability building it is not to own applications or delivery Creates a strategy roadmap of technical work Works to drive technology convergence and simplification across their chapter area Technical Responsibilities Service Reliability Monitor and maintain the reliability availability and performance of production services and infrastructure Automation and Tooling Develop and maintain automation tools and processes to streamline system provisioning configuration management deployment and monitoring Incident Management Respond to and troubleshoot incidents outages and performance issues in production environments ensuring timely resolution and minimal impact on users Capacity Planning Analyse system performance and capacity trends to forecast future resource requirements and optimize infrastructure utilization Performance Optimization Identify and address performance bottlenecks and optimization opportunities across the software stack from application code to underlying infrastructure Security and Compliance Implement security best practices and ensure compliance with regulatory requirements collaborating with security and compliance teams as needed Continuous Improvement Continuously evaluate and improve system reliability scalability and performance through automation process refinement and technology upgrades Documentation and Knowledge Sharing Document system designs configurations and procedures and share knowledge with team members through documentation training and mentoring Key Responsibilities Strategy Reliability Engineering Strategy - Develop and execute a comprehensive reliability engineering strategy to ensure high availability fault tolerance and disaster recovery capabilities for critical systems and services Scalability Planning - Design and implement scalable architecture solution that can accommodate growth in user traffic and data volume over time Monitory and Alerting Strategy - Defining and implementing monitoring and alerting strategies to proactively identify and address issues before they reach the end users Capacity Planning Strategies - Develop capacity planning strategies to ensure that systems have sufficient resources to handle current and future workloads Business Dedicated management role is tech native can understand technology down to a detailed level if needed Responsible to evolve the craft towards improving automation simplification and innovative use of latest market trends Trusted advisor to the domain delivery teams Provide leadership and technical expertise for the subdomain to achieve goals and outcomes Support respective businesses in the commercialisation of capabilities bid teams monitoring of usage improving client experience and collecting defects for future improvements Manage business partner expectations Ensure delivery to business meeting time cost and with high quality Processes Define standards to ensure that applications are designed with scale resilience and performance in mind Enforce and streamline sound development practices and establish and maintain effective governance processes including training advice and support to assure the platforms are developed implemented and maintained aligning with the Group s standards Responsible for overall governance of the subdomain that includes financial management risk management representation in steering committee reviews and engagement with business for strategy change management and timely course correction as required Ensure compliance to the highest standards of business conduct regulatory requirements and practices defined by internal and external requirements This includes compliance with local banking laws and anti-money laundering stipulations Skills and Experience People Talent Accountable for people management and capability development of their Chapter members Reviews metrics on capabilities and performance across all the Chapters in their area has improvement backlog for their Chapters and drives continual improvement of Chapters Ensure that the organisation works in a proactive way to upgrade capacity well in advance and predict future capacity needs Responsible for building an engineering culture where application and infrastructure scalability is paramount for on-going capacity management with an aim to reduce the need for capacity reviews using monitoring and auto-scale properties Empower the engineers so that they can provide economy of scale focused on delivering value speed to market availability monitoring system management Foster a culture of innovation transparency and accountability end to end in the subdomain while promoting a business-first mentality at all levels Develop and maintaina plan that provides for succession and continuity in the most critical delivery and management position Risk Management Responsible for effective capacity risk management across the Chapter Area with regards to attrition and leave plans Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Incident Response Planning - Develop incident response plans and procedures to effectively mitigate and manage risks when they materialize Risk monitoring and alerting - Implement monitoring and alerting systems to detect early warning signs of potential risks Root Cause analysis - Conduct thorough root cause analysis of incidents and outages to understand the underlying causes and contributing factors Regulatory Governance Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Qualifications Requirements Skills Bachelor s degree in computer science Information
💡 Quick Summary
Seeking a career-building opportunity? The Vp - Site Reliability Engineering position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
