Job Description
The Cash Operations team provides support to the Bankers/Client Service and Operations teams for the EMEA regions.The team is based out of Bengaluru responsible for the below mentioned functions:
Payments
Cash Investigations
Reconciliations
Regulatory Reporting
Vendor management
Project Management
Primary responsibilities but not limited to the following:
Manage the day-to-day operations of the IPB Cash Operations team for the JP Morgan Wealth Management business, including management duties (performance management, staff development, training), operational controls, and adherence to policies and procedures.
Partner with respective EMEA Client service groups/Front Office and Operations organizations to provide an excellent client experience.
Function effectively in a high volume, rapid pace, deadline-oriented environment.
Manage KPIs (key performance indicators) for the segment/group to ensure consistency in quality and timeliness of completion, data driven decisions for enhanced client experience.
Promote process improvement ideas and share best practices across the segment/group, Risk management, issue identification and escalation.
Assess areas for process and system improvements and propose potential solutions.
Create an effective control environment within the team and assist in development, implementation and periodic performance of key controls.
Create an effective partnership with onshore leads/stakeholders through proactive & effective communication channels, business reviews, governance models etc.
Experience, Skills, and Qualifications:
Graduate Degree; MBA or other post graduate degree is a plus
At least 10-12 years of experience in Financial Services, Operations or management in Investment Banking Wealth Management. Payment/Securities Operations experience is preferred.
Proven track record of effective leadership relative to Strategic change management and process re-engineering including Technology driven projects.
Strong ability to build relationships with and influence colleagues, business leaders and functional partners.
Strong industry experience with understanding of standards implemented in industry and well networked with industry peers.
Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions; collaborate effectively with Operations Leaders and their respective organizations, and key partners across JPMorgan's Wealth Management businesses, Technology and Business colleagues to drive issue resolution and maintain smooth operations.
Knowledge of various automation tools & AI/ML understanding will be an added advantage.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Payments
Cash Investigations
Reconciliations
Regulatory Reporting
Vendor management
Project Management
Primary responsibilities but not limited to the following:
Manage the day-to-day operations of the IPB Cash Operations team for the JP Morgan Wealth Management business, including management duties (performance management, staff development, training), operational controls, and adherence to policies and procedures.
Partner with respective EMEA Client service groups/Front Office and Operations organizations to provide an excellent client experience.
Function effectively in a high volume, rapid pace, deadline-oriented environment.
Manage KPIs (key performance indicators) for the segment/group to ensure consistency in quality and timeliness of completion, data driven decisions for enhanced client experience.
Promote process improvement ideas and share best practices across the segment/group, Risk management, issue identification and escalation.
Assess areas for process and system improvements and propose potential solutions.
Create an effective control environment within the team and assist in development, implementation and periodic performance of key controls.
Create an effective partnership with onshore leads/stakeholders through proactive & effective communication channels, business reviews, governance models etc.
Experience, Skills, and Qualifications:
Graduate Degree; MBA or other post graduate degree is a plus
At least 10-12 years of experience in Financial Services, Operations or management in Investment Banking Wealth Management. Payment/Securities Operations experience is preferred.
Proven track record of effective leadership relative to Strategic change management and process re-engineering including Technology driven projects.
Strong ability to build relationships with and influence colleagues, business leaders and functional partners.
Strong industry experience with understanding of standards implemented in industry and well networked with industry peers.
Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions; collaborate effectively with Operations Leaders and their respective organizations, and key partners across JPMorgan's Wealth Management businesses, Technology and Business colleagues to drive issue resolution and maintain smooth operations.
Knowledge of various automation tools & AI/ML understanding will be an added advantage.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
💡 Quick Summary
Seeking a career-building opportunity? The VP|IPB|Cash Operations|Bengaluru position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.