Job Description
Job Purpose:
We are a leading financial institution in the Government Banking sector, committed to providing exceptional banking services to our esteemed clients. As an Area Head-Government Banking, you will play a crucial role in ensuring seamless customer onboarding, expanding the volume of trade, and maintaining strong relationships with clients.
Roles & Responsibilities:
- Ensure seamless customer onboarding by providing bestinclass customer service and developing deep relationships to become the client's banking partner of choice.
- Spearhead business generation within stringent regulations and the bank's risk appetite to expand the volume of trade in the Government Banking Group.
- Collaborate with financial institutions to share revenue sources and realize synergies.
- Understand client needs, business, and sector characteristics to structure solutions that achieve customer satisfaction while remaining aligned with the bank's policies.
- Responsible for accurate and timely KYC, ensuring compliance and risk categorization.
- Acquire highvalue, highticket size accounts after conducting due diligence.
- Ideate to create diversified revenue sources for the Government Banking Group and facilitate campaigns to increase customer penetration and acquire highquality clients.
- Monitor financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank.
- Monitor portfolio and flag early warning signals while maintaining constant communication with clients.
- Perform credit analysis as mandated by RBI.
- Gather and leverage market intelligence to incorporate best practices.
- Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals.
Secondary Responsibilities:
- Collaborate with internal stakeholders (Branch Banking, Treasury, Risk, Compliance, Legal) to achieve desired business objectives while ensuring maximum efficiency in internal processes.
- Create and deploy strong mechanisms to constantly measure and monitor customer satisfaction, envision changes to existing processes, and improve specifications and performance.
- Ensure high-quality customer service and review customer complaints to maintain customer satisfaction and increase the treasury business.
Managerial and Leadership Responsibilities:
- Champion bank customer-first culture by driving the team to uphold high-degree servicing norms and ensure absolute customer delight.
- Attract and retain best-in-class talent for key roles in their reporting structure.
- Monitor key parameters on employee productivity, hiring quality, and attrition rates and make necessary improvements.
Requirements
We are a leading financial institution in the Government Banking sector, committed to providing exceptional banking services to our esteemed clients. As an Area Head-Government Banking, you will play a crucial role in ensuring seamless customer onboarding, expanding the volume of trade, and maintaining strong relationships with clients.
Roles & Responsibilities:
- Ensure seamless customer onboarding by providing bestinclass customer service and developing deep relationships to become the client's banking partner of choice.
- Spearhead business generation within stringent regulations and the bank's risk appetite to expand the volume of trade in the Government Banking Group.
- Collaborate with financial institutions to share revenue sources and realize synergies.
- Understand client needs, business, and sector characteristics to structure solutions that achieve customer satisfaction while remaining aligned with the bank's policies.
- Responsible for accurate and timely KYC, ensuring compliance and risk categorization.
- Acquire highvalue, highticket size accounts after conducting due diligence.
- Ideate to create diversified revenue sources for the Government Banking Group and facilitate campaigns to increase customer penetration and acquire highquality clients.
- Monitor financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank.
- Monitor portfolio and flag early warning signals while maintaining constant communication with clients.
- Perform credit analysis as mandated by RBI.
- Gather and leverage market intelligence to incorporate best practices.
- Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals.
Secondary Responsibilities:
- Collaborate with internal stakeholders (Branch Banking, Treasury, Risk, Compliance, Legal) to achieve desired business objectives while ensuring maximum efficiency in internal processes.
- Create and deploy strong mechanisms to constantly measure and monitor customer satisfaction, envision changes to existing processes, and improve specifications and performance.
- Ensure high-quality customer service and review customer complaints to maintain customer satisfaction and increase the treasury business.
Managerial and Leadership Responsibilities:
- Champion bank customer-first culture by driving the team to uphold high-degree servicing norms and ensure absolute customer delight.
- Attract and retain best-in-class talent for key roles in their reporting structure.
- Monitor key parameters on employee productivity, hiring quality, and attrition rates and make necessary improvements.
Requirements
💡 Quick Summary
Seeking a career-building opportunity? The VTT831] | Area Head-Government Banking position is now open for candidates interested in the Bank Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.