Job Description
Join a leading national provider of Injury Management & Rehab services!
Work with an amazing team of experienced consultants!
Fantastic opportunity to take your career to the next level!
We are seeking a Relationship Manager to join our Western Australian Injury Management and Rehabilitation team. This is a dual role where you will have responsibility of your own caseload (with a reduced billable target) whilst taking ownership of the management of our existing customers and to assist with the growth of our current and developing customer relationships.
The successful candidate will work alongside our State Manager, and in partnership and with full support from our National management team.
This is a full-time role based at our Perth office in Subiaco, balanced with flexible working options.
The role involves:
Supporting a reduced case load of people to recover and return to work including conducting a range of assessment services in line with your professional qualification and across a variety of schemes including, Workers Comp, CTP, DVA, Life Insurance and more.
Account management of key clients including being the point of contact for matters directly related to the account.
Assisting clients with risk prevention strategy and developing bespoke intervention and training programs.
Assist national workers compensation brokers with support for their WA based clients.
Driving operational performance deliverables, including customer performance outcomes, revenue growth and customer engagement.
Working with the wider national management team to establish and execute an ambitious strategic growth plan.
Acting as lead point of contact for our Workers Compensation scheme insurer and agents.
Building long lasting strategic relationships with customers.
About You (please address in a cover letter):
Mandatory; Allied Health qualification – OT/EP/Physio/Psychologist or Rehab Counsellor with at least 3 years workplace rehabilitation experience
Previous Account/Customer Relationship experience (highly desired)
Insurer or brokerage experience (highly desired)
Strong, current Workers Comp legislation knowledge
A genuine commitment to driving continuous improvement
A commitment to maintaining and promoting the existing positive culture within our team
Passion for delivering growth through building sustainable new partnerships; and:
A current Police Check and Working with Children Check.
What We offer:
A thorough and comprehensive induction
A unique opportunity to assist in growing our existing client base alongside a successful team
Ongoing support and collaboration from our highly experienced National management team
Excellent remuneration package based on experience and bonus incentives
Welcome pack on commencement and the latest equipment including laptop and mobile
Financial assistance for relocation (if relocating from interstate)
Novated lease, purchased leave and salary sacrificing options
Benefits to enhance your work-life balance like paid parental leave, access to our Employee Assistance Program, hybrid working arrangements, national secondment opportunities, and more!
Why Procare?
Genuine and friendly working culture where our people are valued!
Formal induction and mentoring program, monthly training calendar and annual CPD allowance
Internal career progression pathways and a tailored professional development plan
Volunteer Day to give back to the community
Social Club and quarterly social events, EOFY and Christmas events, quarterly and annual staff recognition awards, and more!
If you are looking to join a focused and driven team, as part of a family started company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you!
Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At Procare Injury Management, our vision is to be the most respected national rehab and wellbeing business in Australia with a focus on delivering high value for our customers through every interaction.
We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.
For more information check out our website www.procareinjurymanagement.com.au or contact [email protected].
Applications require a cover letter and resume.
All applications and enquiries will be treated in strict confidentiality.
As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.
Work with an amazing team of experienced consultants!
Fantastic opportunity to take your career to the next level!
We are seeking a Relationship Manager to join our Western Australian Injury Management and Rehabilitation team. This is a dual role where you will have responsibility of your own caseload (with a reduced billable target) whilst taking ownership of the management of our existing customers and to assist with the growth of our current and developing customer relationships.
The successful candidate will work alongside our State Manager, and in partnership and with full support from our National management team.
This is a full-time role based at our Perth office in Subiaco, balanced with flexible working options.
The role involves:
Supporting a reduced case load of people to recover and return to work including conducting a range of assessment services in line with your professional qualification and across a variety of schemes including, Workers Comp, CTP, DVA, Life Insurance and more.
Account management of key clients including being the point of contact for matters directly related to the account.
Assisting clients with risk prevention strategy and developing bespoke intervention and training programs.
Assist national workers compensation brokers with support for their WA based clients.
Driving operational performance deliverables, including customer performance outcomes, revenue growth and customer engagement.
Working with the wider national management team to establish and execute an ambitious strategic growth plan.
Acting as lead point of contact for our Workers Compensation scheme insurer and agents.
Building long lasting strategic relationships with customers.
About You (please address in a cover letter):
Mandatory; Allied Health qualification – OT/EP/Physio/Psychologist or Rehab Counsellor with at least 3 years workplace rehabilitation experience
Previous Account/Customer Relationship experience (highly desired)
Insurer or brokerage experience (highly desired)
Strong, current Workers Comp legislation knowledge
A genuine commitment to driving continuous improvement
A commitment to maintaining and promoting the existing positive culture within our team
Passion for delivering growth through building sustainable new partnerships; and:
A current Police Check and Working with Children Check.
What We offer:
A thorough and comprehensive induction
A unique opportunity to assist in growing our existing client base alongside a successful team
Ongoing support and collaboration from our highly experienced National management team
Excellent remuneration package based on experience and bonus incentives
Welcome pack on commencement and the latest equipment including laptop and mobile
Financial assistance for relocation (if relocating from interstate)
Novated lease, purchased leave and salary sacrificing options
Benefits to enhance your work-life balance like paid parental leave, access to our Employee Assistance Program, hybrid working arrangements, national secondment opportunities, and more!
Why Procare?
Genuine and friendly working culture where our people are valued!
Formal induction and mentoring program, monthly training calendar and annual CPD allowance
Internal career progression pathways and a tailored professional development plan
Volunteer Day to give back to the community
Social Club and quarterly social events, EOFY and Christmas events, quarterly and annual staff recognition awards, and more!
If you are looking to join a focused and driven team, as part of a family started company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you!
Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At Procare Injury Management, our vision is to be the most respected national rehab and wellbeing business in Australia with a focus on delivering high value for our customers through every interaction.
We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.
For more information check out our website www.procareinjurymanagement.com.au or contact [email protected].
Applications require a cover letter and resume.
All applications and enquiries will be treated in strict confidentiality.
As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.
💡 Quick Summary
Seeking a career-building opportunity? The WA Relationship Manager | Vocational Rehabilitation position is now open for candidates interested in the Operator & Technician Jobs sector. This role in Perth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operator & Technician Jobs is a plus.
