Job Description
Temp to perm
Temporary
Zero hours contract
Part-time
Location
37 The Green, York YO26 5LL
Benefits
Pulled from the full job description
Employee discount
Free parking
Store discount
Discounted or free food
On-site parking
Full job description
Job Overview
We are seeking a friendly, reliable, and professional Waiter/Server to join the team at the Indian Ocean, a well-established restaurant known for its quality food and warm hospitality. The successful candidate will play a key role in delivering excellent customer service both in person and over the phone. This position suits someone who thrives in a busy restaurant environment, communicates confidently with customers, and takes pride in maintaining high service standards.
Responsibilities
Greet guests warmly and provide attentive table service
Take accurate food and beverage orders in person and via telephone
Handle collection and delivery orders efficiently, ensuring accuracy and clear communication
Use POS systems to input orders, process payments, and manage bills
Serve food and drinks promptly while maintaining presentation and cleanliness standards
Check in with guests during their meal to ensure satisfaction and handle any requests or concerns
Upsell menu items and specials to enhance the customer experience and maximise sales
Maintain cleanliness of tables, service stations, and front-of-house areas throughout shifts
Follow food safety, hygiene, and health & safety regulations at all times
Assist with basic food preparation or packing orders when required
Manage time effectively during busy service periods
Work closely with kitchen and delivery staff to ensure smooth service flow
Experience & Skills
Previous experience in a restaurant or hospitality setting is preferred but not mandatory.
Strong phone manner with confidence taking orders clearly and accurately
Excellent customer service skills with a friendly and professional attitude
Ability to multitask and remain calm in a fast-paced environment
Good organisational skills and attention to detail
Basic maths skills for handling payments and bills
Knowledge of food safety standards and service procedures
Experience with upselling and promoting menu items is an advantage
This role offers a supportive, fast-paced environment where traditional hospitality values meet modern service demands. If you take pride in good service, clear communication, and teamwork, this is an excellent opportunity to grow with a respected restaurant.
Job Types: Part-time, Temporary, Temp to perm, Zero hours contract
Contract length: 6 months
Pay: £9.00-£12.00 per hour
Expected hours: No less than 10 per week
Benefits:
Discounted or free food
Free parking
On-site parking
Store discount
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Waiter position is now open for candidates interested in the Waiter / Steward Jobs sector. This role in York offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Waiter / Steward Jobs is a plus.