Job Description
Waiter Front of House Contract: Permanent
Salary:
THE ROOF GARDENS
The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club. A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1+38, The Roof Gardens has a legendary legacy. People have come together, the curious, creative, riotous, radical and respected alike. Every chapter scatters their seeds in the soil; we are merely the latest gardeners in its ongoing story.
Created for season-by-season, morning-to-moonlight experiences. Al fresco Italian in the Walled Garden, vibrant, healthy twists on club classics in the Sun Pavilion, live performances and cosy cabanas in the Spanish Garden and late-night revelry in our den of decadence, the Biba Bar. Curated talks, debates, supper clubs and ******** celebrations in Esme's private villa. The Roof Gardens’ community is united by open-mindedness, optimism and kindness, not defined by background.
The Role
We are looking for a confident Waiter to join The Rooftop Gardens as a member of our busy front of house team. With your passion for food and wine, and good understanding of restaurant operations, you will become a familiar and friendly face for our members and make their experience of our restaurant spaces memorable from start to finish.
Key Responsibilities:
Exceptional Service: Responsible for day-to-day restaurant operations under direction of Restaurant Manager and Section Head Waiter to ensure members are cared for during their dining and drinking experience. Tasks include checking guest allergies, discussing menu specials, taking orders, and making relevant suggestions. Liaising with sommeliers, delivering food and clearing tables, crumb down as needed and processing bills and payments accurately.
Team Player: Work closely with your team members and pre-empt any difficult situations and flag them to Head Waiter for swift resolution. Attend training workshops and briefings to enhance knowledge of members' preferences.
Pre and Post Service: Work with team to prepare restaurant before service, ensuring all stock and supplies are ready and handheld devices, POS systems, and PDQ machines are charged and operational. Clear down after service and prepare for next shift. Handle general departmental administration and ensure adherence to health and safety procedures. Maintain knowledge of SOP manual for efficient operations.
Skills & Requirements
Minimum 3 years’ experience in luxury market
Excellent memory for names and faces
Flexible availability, including nights and weekends
Punctual, reliable, diplomatic, and calm under pressure
Strong knowledge of food and wine, with a passion for learning
Detail-oriented with ability to anticipate challenges
Excellent communicator with strong organisational skills
Friendly demeanour, enjoys supporting colleagues
Energetic, resilient, and characterful
Benefits
Salary above market rate plus tronc
30 days (inc BH) holiday which increase by 1 with each complete year of service + 1 extra day to celebrate YOU and another day to volunteer
Free healthy meal during your shift
Growth opportunities, both personally and professionally
Breakout spaces where you can shower, securely leave your things, and relax with colleagues
Uniform and laundry
Zen, multi-faith space, and retreat
Financial platform Wagestream
Statutory pension contributions
A safe journey home - £20 Uber Credit if you finish work between 12-5am
We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.
If you’d like to join us on the next chapter of The Roof Gardens, we’d love to hear from you.
💡 Quick Summary
Seeking a career-building opportunity? The Waiter - London position is now open for candidates interested in the Waiter / Steward Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Waiter / Steward Jobs is a plus.
