Job Description
Job description
About Us…
The first chapter in our story, the original Big Easy restaurant is located on London’s fashionable King’s Road. Inspired by Southern States Gulf coast crab shacks and Bar.B.Q culture, it’s a melting pot of live music, home-style cooking and - now - fresh East Coast lobster. A vibrant local favourite and home-from-home for our American guests. With over 500 different spirits, our nine-meter terrace bar is the perfect spot to start the evening, or visit the dedicated first-floor rum bar. Catch up with friends over our famous Slushy Margaritas and Piña Coladas, or choose from the award-winning wine list.
For This Position Minimum Of 2 Years Experience
Full time and part time with Flexible Hours
Responsible for
• Delivering exceptional service
We offer:
• No late night shifts
• 30-40h per week
• Flexible schedule
• Fun working environment
• Discount in our venues
• Free staff food on duty
• Opportunities for progression
Must have attributes
• Service focused
• Business aware
• Driven to deliver
• Collaborative
• Personally credible
• Curious
• Decisive thinker
• Skilled influencer
• Courage to challenge
• Role model
How my role contributes to outstanding service for customers:
To support the front of house team to create and maintain the quality of operation, service and product that reflects the company’s reputation.
Things you must be able to do:
• Always demonstrating the best possible level of service.
• Ensuring your allocated tables are taken care of during service.
• Continually building upon your company and product knowledge.
• Taking orders and processing them on EPOS.
• Reporting any problems or issues with guests to the manager on duty.
• Taking food and drink orders to tables.
• Working in accordance with the Food Safety Act, health and safety regulations and The Licensing Act.
• Ensuring that the Restaurant remains tidy and is set-up for next the next service.
• Being presented with a clean well ironed shirt and apron, permitted jewellery only, and clean and tidy nails and hair.
• Working the till area, making hot beverages and preparing cutlery and side plates for service.
The usual stuff
Job descriptions are great for outlining the key parts of your role but will never be considered an exhaustive list of duties, responsibilities, qualifications and skills associated with your role. You may be required to do other duties by supporting projects, initiatives and duties that may broaden your experiences and develop greater awareness of the business and our customers. In our opinion, that is what makes hospitality such an interesting and diverse industry to work in!
About Us…
The first chapter in our story, the original Big Easy restaurant is located on London’s fashionable King’s Road. Inspired by Southern States Gulf coast crab shacks and Bar.B.Q culture, it’s a melting pot of live music, home-style cooking and - now - fresh East Coast lobster. A vibrant local favourite and home-from-home for our American guests. With over 500 different spirits, our nine-meter terrace bar is the perfect spot to start the evening, or visit the dedicated first-floor rum bar. Catch up with friends over our famous Slushy Margaritas and Piña Coladas, or choose from the award-winning wine list.
For This Position Minimum Of 2 Years Experience
Full time and part time with Flexible Hours
Responsible for
• Delivering exceptional service
We offer:
• No late night shifts
• 30-40h per week
• Flexible schedule
• Fun working environment
• Discount in our venues
• Free staff food on duty
• Opportunities for progression
Must have attributes
• Service focused
• Business aware
• Driven to deliver
• Collaborative
• Personally credible
• Curious
• Decisive thinker
• Skilled influencer
• Courage to challenge
• Role model
How my role contributes to outstanding service for customers:
To support the front of house team to create and maintain the quality of operation, service and product that reflects the company’s reputation.
Things you must be able to do:
• Always demonstrating the best possible level of service.
• Ensuring your allocated tables are taken care of during service.
• Continually building upon your company and product knowledge.
• Taking orders and processing them on EPOS.
• Reporting any problems or issues with guests to the manager on duty.
• Taking food and drink orders to tables.
• Working in accordance with the Food Safety Act, health and safety regulations and The Licensing Act.
• Ensuring that the Restaurant remains tidy and is set-up for next the next service.
• Being presented with a clean well ironed shirt and apron, permitted jewellery only, and clean and tidy nails and hair.
• Working the till area, making hot beverages and preparing cutlery and side plates for service.
The usual stuff
Job descriptions are great for outlining the key parts of your role but will never be considered an exhaustive list of duties, responsibilities, qualifications and skills associated with your role. You may be required to do other duties by supporting projects, initiatives and duties that may broaden your experiences and develop greater awareness of the business and our customers. In our opinion, that is what makes hospitality such an interesting and diverse industry to work in!
💡 Quick Summary
Seeking a career-building opportunity? The Waiter/ss position is now open for candidates interested in the Waiter / Steward Jobs sector. This role in Greenhithe offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Waiter / Steward Jobs is a plus.
