Job Description
The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters!
What you will be doing:
• Provide exceptional service to guests, ensuring a positive dining experience.
• Train new waitstaff on service protocols, menu items, and customer interaction techniques.
• Provide ongoing mentorship and support to junior staff, ensuring consistent service quality
• Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods.
• Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages.
• Communicate effectively with kitchen staff and management to ensure smooth operation.
• Coordinate with the front-of-house team to deliver seamless service during peak hours.
• Provide feedback to management regarding guest experiences, staff performance, and operational issues.
• Participate in staff meetings and contribute to discussions on service improvements.
You have :
• 4+ years experiences in chef-led restaurant setting
• Ability to engage with guests in a friendly and professional manner.
• Strong problem-solving skills to handle customer complaints or issues effectively.
• Willingness to step in and assist colleagues when needed.
Job Type: Full-time
Pay: £14.00-£16.00 per hour
Benefits:
• Company pension
• Discounted or free food
• Employee discount
• Flexitime
• Referral programme
• Store discount
Schedule:
• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Overtime
• Weekend availability
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Waiter/waitress - The Counter Soho position is now open for candidates interested in the Waiter / Steward Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Waiter / Steward Jobs is a plus.
