Job Description
Skills
Organisational skills
Office experience
Military
+ show more
Do you have experience in Organisational skills?
Education
National 5
Do you have a National 5?
Languages
English
Job details
Here’s how the job details align with your profile.
Pay
£28,011 - £30,230 a year
Job type
Permanent
Location
84 Castle Street, Glasgow G4 0SF
Full job description
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
The shift pattern for this post is: Monday - Thursday 08:30-16:45 and Friday 08:30-16:15.
To plan, organise, prioritise and maintain, the day to day administrative tasks associated with the functionality of the outpatient waiting list service. Ensure all patients are processed through the outpatient waiting list by priority and ensure the accurate collection and recording of all local and national data required for statistically measuring waiting time purposes. The post holder is responsible for the overall maintenance related to the data accuracy and breacher monitoring of all outpatient waiting lists liaising with service managers and waiting list coordinators where applicable to ensure patients waiting list targets are met.
To be responsible for the receipt and management of all referrals, liaising with medical and nursing staff and at all times adhering to NHSGGC Waiting List Policy. The post holder will liaise with clinicians to plan management for patients, allocate appointments, deal with telephone enquiries from internal/external agencies, ensuring capacity is utilised to full potential. Post holder will ensure accuracy and completeness of data input and will extract, collate and summarise information from the database to provide statistical reports for management.
3 O grades/Standard Grades/National 5’s or equivalent – 1 must be English or good general education coupled with previous office experience.
Previous clerical experience, preferably in a healthcare setting, desirable
Proficient in use of software systems including Microsoft Office Packages
Advanced keyboard skills
Good organisational and communication skills
Good verbal and interpersonal skills, with the ability to work under pressure in the face of competing demands
Previous experience of working in public-facing role
Please note this is a GGC wide post and can be moved to any location, however initial base will be Glasgow Royal Infirmary
This post may close sooner than the advertised date depending on the level of interest in the post.
Informal contact: Lorraine McBain, Senior Supervisor, 0141XXXXXX, [email protected].
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
Organisational skills
Office experience
Military
+ show more
Do you have experience in Organisational skills?
Education
National 5
Do you have a National 5?
Languages
English
Job details
Here’s how the job details align with your profile.
Pay
£28,011 - £30,230 a year
Job type
Permanent
Location
84 Castle Street, Glasgow G4 0SF
Full job description
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
The shift pattern for this post is: Monday - Thursday 08:30-16:45 and Friday 08:30-16:15.
To plan, organise, prioritise and maintain, the day to day administrative tasks associated with the functionality of the outpatient waiting list service. Ensure all patients are processed through the outpatient waiting list by priority and ensure the accurate collection and recording of all local and national data required for statistically measuring waiting time purposes. The post holder is responsible for the overall maintenance related to the data accuracy and breacher monitoring of all outpatient waiting lists liaising with service managers and waiting list coordinators where applicable to ensure patients waiting list targets are met.
To be responsible for the receipt and management of all referrals, liaising with medical and nursing staff and at all times adhering to NHSGGC Waiting List Policy. The post holder will liaise with clinicians to plan management for patients, allocate appointments, deal with telephone enquiries from internal/external agencies, ensuring capacity is utilised to full potential. Post holder will ensure accuracy and completeness of data input and will extract, collate and summarise information from the database to provide statistical reports for management.
3 O grades/Standard Grades/National 5’s or equivalent – 1 must be English or good general education coupled with previous office experience.
Previous clerical experience, preferably in a healthcare setting, desirable
Proficient in use of software systems including Microsoft Office Packages
Advanced keyboard skills
Good organisational and communication skills
Good verbal and interpersonal skills, with the ability to work under pressure in the face of competing demands
Previous experience of working in public-facing role
Please note this is a GGC wide post and can be moved to any location, however initial base will be Glasgow Royal Infirmary
This post may close sooner than the advertised date depending on the level of interest in the post.
Informal contact: Lorraine McBain, Senior Supervisor, 0141XXXXXX, [email protected].
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
💡 Quick Summary
Seeking a career-building opportunity? The Waiting List Clerk - Health Records position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Glasgow offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
