Job Description
Job description
We are Hiring - Voice Process Professionals - International Customer Support - Bangalore
Walk-In Drive @ Infosys BPM Launch Your Career in International Customer Support!
Location: Bengaluru, India
Walk-In Dates: 24th and 26th December 2026
Time: 10:00 AM to 2:00 PM
Venue: Bangalore
Infosys Limited, Gate NO-2
No. 40/P-41/P, electronic City phase 2,
Industrial Area, Konappana Agrahara,
Bangalore 560100.
Landmark : Sunik Industries
Mode: 100% Work from Office (WFO)
Work Type: Full-time | Night Shifts | Rotational Week Offs
Experience: 1 - 4 Years
Qualification: Any Full-Time Graduate (15 years of formal education)
About the Role
We are looking for enthusiastic and customer-focused individuals to join our International Voice Support team. If you have excellent communication skills, a passion for helping people, and thrive in a fast-paced environment, wed love to hear from you!
Mandatory Requirements:
• International Voice Support Experience - Must Have
• Excellent Communication Skills Speak, Read, and Write fluently in English
• Outstanding Customer Handling Skills
• Willingness to Work Night Shifts
• 100% Work from Office Bengaluru Location
What You'll Do:
• Engage with international customers to resolve queries and provide outstanding support.
• Build rapport through active listening, empathy, and professional communication.
• Deliver solutions by understanding customer needs and navigating internal processes.
• Maintain high standards of ethics, integrity, and customer satisfaction.
• Adapt to evolving tools, technologies, and workflows with agility.
Required Skill Set:
General Skills:
• Excellent communication and soft skills.
• Ability to structure calls professionally and efficiently.
• Empathy-driven approach to customer interactions.
• Positive, polite, and professional demeanor.
Technical Skills:
• Basic understanding of client processes and workflows.
• Ability to identify routine issues and resolve them effectively.
• Tech-savvy and quick to adapt to new tools and systems.
Key Competencies:
• Strong customer service orientation.
• Team player with a collaborative mindset.
• High adaptability to change and new challenges.
• Ethical and professional conduct at all times.
Qualifications:
• Prior experience in customer service or contact center roles preferred.
• Open to graduates from any stream with strong communication skills.
Preferred: Basic understanding or any customer support certification
Mandatory Documents to Carry
• Updated printout of your resume
• Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
• All original academic documents for verification:
• 10th & 12th Marksheets
• Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.
How to Attend the Walk-In
Carry a copy of this email/invitation
Walk into the Infosys Bengaluru Electronic City Phase II Campus on 24th and 26th December 2026 between 10:00 AM 2:00 PM
Why Infosys BPM?
• Work with global clients across industries.
• Be part of a robust technology ecosystem that fosters innovation and growth.
• Enjoy a collaborative culture, continuous learning, and career advancement opportunities.
Interested or Know Someone Who Fits the Requirement?
Tag them in a reply mail or reach out directly to apply!
Let's build the future of customer service together.
We can't wait to meet you!
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
Bangalore | Pune | Global Locations
Transforming Talent | Empowering Careers
We are Hiring - Voice Process Professionals - International Customer Support - Bangalore
Walk-In Drive @ Infosys BPM Launch Your Career in International Customer Support!
Location: Bengaluru, India
Walk-In Dates: 24th and 26th December 2026
Time: 10:00 AM to 2:00 PM
Venue: Bangalore
Infosys Limited, Gate NO-2
No. 40/P-41/P, electronic City phase 2,
Industrial Area, Konappana Agrahara,
Bangalore 560100.
Landmark : Sunik Industries
Mode: 100% Work from Office (WFO)
Work Type: Full-time | Night Shifts | Rotational Week Offs
Experience: 1 - 4 Years
Qualification: Any Full-Time Graduate (15 years of formal education)
About the Role
We are looking for enthusiastic and customer-focused individuals to join our International Voice Support team. If you have excellent communication skills, a passion for helping people, and thrive in a fast-paced environment, wed love to hear from you!
Mandatory Requirements:
• International Voice Support Experience - Must Have
• Excellent Communication Skills Speak, Read, and Write fluently in English
• Outstanding Customer Handling Skills
• Willingness to Work Night Shifts
• 100% Work from Office Bengaluru Location
What You'll Do:
• Engage with international customers to resolve queries and provide outstanding support.
• Build rapport through active listening, empathy, and professional communication.
• Deliver solutions by understanding customer needs and navigating internal processes.
• Maintain high standards of ethics, integrity, and customer satisfaction.
• Adapt to evolving tools, technologies, and workflows with agility.
Required Skill Set:
General Skills:
• Excellent communication and soft skills.
• Ability to structure calls professionally and efficiently.
• Empathy-driven approach to customer interactions.
• Positive, polite, and professional demeanor.
Technical Skills:
• Basic understanding of client processes and workflows.
• Ability to identify routine issues and resolve them effectively.
• Tech-savvy and quick to adapt to new tools and systems.
Key Competencies:
• Strong customer service orientation.
• Team player with a collaborative mindset.
• High adaptability to change and new challenges.
• Ethical and professional conduct at all times.
Qualifications:
• Prior experience in customer service or contact center roles preferred.
• Open to graduates from any stream with strong communication skills.
Preferred: Basic understanding or any customer support certification
Mandatory Documents to Carry
• Updated printout of your resume
• Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
• All original academic documents for verification:
• 10th & 12th Marksheets
• Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.
How to Attend the Walk-In
Carry a copy of this email/invitation
Walk into the Infosys Bengaluru Electronic City Phase II Campus on 24th and 26th December 2026 between 10:00 AM 2:00 PM
Why Infosys BPM?
• Work with global clients across industries.
• Be part of a robust technology ecosystem that fosters innovation and growth.
• Enjoy a collaborative culture, continuous learning, and career advancement opportunities.
Interested or Know Someone Who Fits the Requirement?
Tag them in a reply mail or reach out directly to apply!
Let's build the future of customer service together.
We can't wait to meet you!
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
Bangalore | Pune | Global Locations
Transforming Talent | Empowering Careers
💡 Quick Summary
Seeking a career-building opportunity? The Walk-In Drive @ Infosys BPM-International Customer Support- position is now open for candidates interested in the International Call Center Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in International Call Center Jobs is a plus.
