We are looking for a pleasant Front Desk Representative cum Travel Desk

We are looking for a pleasant Front Desk Representative cum Travel Desk to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities: Travel arrangements, schedules, Itinerary etc. Keep front desk tidy and presentable with all necessary material. Greet and welcome guests Answer questions and address complains. Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Keep updated records and files Requirements: Proven experience as front desk representative, Travel Desk executive and/ or relevant position. Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation