We need Manager

The Role Responsibilities Strategy • Exhibit qualities which demonstrate the group s strategy. • To treat Customer s with Human touch and understand the importance at every business stage and inculcate this aspect in reporting Staff. • To support strategic intent, on the growth of business, cross functional advantage and work on cost efficiency. Business • To establish and maintain excellent working relationship with the customers to ensure prompt and effective responses to the various business requirements, queries and requests from them. • To own the business transactions of Clients and ensure completion at all levels / stages on a sustained basis. • To devote special care for the Trade Transaction Owner Clients and ensure service delivery as agreed. • To be aware of the business targets and ensure compliance. Processes • To effectively monitor and ensure deals are being released as per the Departmental Operating Instructions manual, customer s instructions and within the timeliness and accuracy standards specified. • Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager. • To ensure that all transactions are accurately checked, processed and released in compliance with statutory regulatory and internal operational instructions. • To monitor and ensure transactions are handled with in the allocated approved limits at all times, on a continual basis, and this is reviewed periodically. • Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time. Document Checking • Retrieve the letter of credit from the DTP, enquire into available balance, past drawings, SHI, etc. • Proactive identification of risks and concerns, including escalation to all relevant stakeholders. • Respond to client queries; provide suggestions on rectifications and simplification of documents. • Contribute idea / initiatives to stakeholders as to improve the presentation of documents. • Scrutinise documents against letter of credit and ICC rules and identify discrepancies. • Drive pro-active management of risks and controls through control checks on hot spots. • Establishing proactive key control indicators that provide early warning signals. • Acquire CDCS Certification and relevant internal certifications as applicable. • Facilitate identification of risks in the process and mitigate them. • Follow PPG, DOI, country practices and SCB internal policies. • Effective usage of TD functionality for transaction monitoring. • In depth knowledge and application of ICC rules. • Complete e-doc check. Negotiations • Retrieve the letter of credit from the DTP, enquire into available balance, past drawings, SHI, etc. • Understand the workflow and prioritize transactions based on business and client request. • Strong working knowledge on bills dispatch and Trade payment messages. • Effective usage of TD functionality for transaction monitoring. • Follow PPG, DOI, country practices and SCB internal policies. • In depth understanding and application of ICC Rules. Guarantee • Understand the workflow and prioritize transactions based on business and client request. • Strong working knowledge on Guarantee text vetting, processing and claim handling. • In depth understanding and application of ICC Rules including URDG and ISP. • Follow PPG, DOI, country practices and SCB internal policies. • Effective usage of TD functionality for transaction monitoring. • Acquire CSDG certification. People and Talent • To ensure Staff in the team are being utilized to their optimum levels and derive maximum output. To ensure proper planning of Staffing for seamless service delivery. • To ensure on-going training for Staff on the DOI, process upgrades and deputing them for product related trainings. • To ensure planned leaves and enough back-ups created for seamless business delivery. • To ensure the motivation levels of the Staff is kept high always. • To encourage Staff to participate in C3, CSR activities. Risk Management • Upholding the Values of the Group and Company at all times. • Compliance with all applicable Rules/ Regulations and Company and Group Policies. • To identify risk on a continual basis and derive mitigants on a sustained basis. Governance • Comply with Group Sanctions Policy and Procedures. • Comply with Local Sanctions Policy and Procedures, if any. Regulatory and Business Conduct • Display exemplary conduct and live by the Group s Values and Code of Conduct. • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. • Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment]. • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders • Effectively manage key stakeholders, Country Offices, Regulators, Superiors, Peers, Subordinates. Other Responsibilities • To encourage Continuous Improvement initiatives for simplifying of the processes, procedures applying LEAN techniques. • To enthusiastically participate in the Quality initiatives of the organization and achieve expected results at work place. • To actively participate in the C3 initiatives, lead by example to Staff. • Convert opportunities and derive / record tangible results. • To encourage standardization opportunities. Our Ideal Candidate • B.Com / M.Com / MBA / BE with relevant experience of 10 years. • Relevant Trade Certification such as CDCS, CSDG, CTF as applicable to the role. • Trade Level II and III certification completion. • AML and Sanctions Training, yearly certification. Role Specific Technical Competencies • Manage Conduct • Manage Risk • Manage People • Product Knowledge - Collection, LC, Guarantee and OAF • Knowledge on SWIFT Gateway and Payments • Understanding of Risk Involved in Trade Products • Collaborate • Communicate • Deliver Sustainably • Achieve Results