Job Description
RESPONSIBILITIES
• This role is within the PE Hive and part of the platform management & work on data management team to support Business Ownership activities for all applications. The individual would represent as a business owner for applications in Client Coverage.
• System owner is responsible for maintenance of business applications (platforms and data aspects).
• Provide SME support to all associated project teams to ensure they comply with Data standards and functioning of
• Define and manage Governance on data extractions
• Maintain key issues and provide thematic view of all the issues impacting production teams
• Advocates a culture of continuous self-improvement, agile execution, and collaboration across CLDM and the wider Client Coverage network & its business partners
• Work closely with Business Architect function to have a strategic view on roadmaps across platforms
• Utilises thought leadership and experience across a variety of Client Lifecycle topics to steer influence and support the business strategy and realisation of critical business objectives
• System owner should be aware of Hive initiatives affecting other Hives, CoEs and related organisational constructs
Processes
• Manage Business ownership activities in line with defined guiding principles.
• Define and own the business ownership processes
• Understand various roadmaps defined by product managers for capability and products
• Manage FEDX requests originating from different teams
• Highlight deviations in process resulting in impact to Credit Systems data model to the data domain and process owners.
• Act as an SME for applications in the purview of product management and support project teams
People and Talent
• Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders
• Eye for detail and excellent problem solving and analytical skills, able to bring clarity and structure to areas of ambiguity, the individual is expected to be a solution provider rather than a mere executor.
• Strong individual contributor with proactive working style; able to take initiative, identify opportunities and work with minimal management oversight
• Strong stakeholder management skills in handling wide ranging and senior stakeholders across segments/product areas
• Effectively manages relevant business stakeholders
Risk Management
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Governance
• Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Our Ideal Candidate
• Experience implementing complex changes in Credit Coe Platform support in line with Business Owner.
• Knowledge of CCIB business segments, client types and product offerings
• Subject matter expertise in Credit processes and systems
• Well managed and self-motivated
• Change Mindset
• Communication - has excellent communication skills; is able to communicate and report to senior management on demand related activities and status.
• Leadership - ability to lead teams (direct or indirect team members) to achieve a common objective or goal
• Multi-tasking - ability to manage and prioritise his/her own deliverables across different divisions priorities of work
• Business development skills - streamlining procedures, processes that help optimise and improve the way of working
ROLE SPECIFIC TECHNICAL COMPETENCIES
• Stakeholder management
• Coordination Skills
• Change Management Background
• Project Planning
• Communication Skills
• Business Analysis / Benefits Case
About Standard Chartered
Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
• This role is within the PE Hive and part of the platform management & work on data management team to support Business Ownership activities for all applications. The individual would represent as a business owner for applications in Client Coverage.
• System owner is responsible for maintenance of business applications (platforms and data aspects).
• Provide SME support to all associated project teams to ensure they comply with Data standards and functioning of
• Define and manage Governance on data extractions
• Maintain key issues and provide thematic view of all the issues impacting production teams
• Advocates a culture of continuous self-improvement, agile execution, and collaboration across CLDM and the wider Client Coverage network & its business partners
• Work closely with Business Architect function to have a strategic view on roadmaps across platforms
• Utilises thought leadership and experience across a variety of Client Lifecycle topics to steer influence and support the business strategy and realisation of critical business objectives
• System owner should be aware of Hive initiatives affecting other Hives, CoEs and related organisational constructs
Processes
• Manage Business ownership activities in line with defined guiding principles.
• Define and own the business ownership processes
• Understand various roadmaps defined by product managers for capability and products
• Manage FEDX requests originating from different teams
• Highlight deviations in process resulting in impact to Credit Systems data model to the data domain and process owners.
• Act as an SME for applications in the purview of product management and support project teams
People and Talent
• Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders
• Eye for detail and excellent problem solving and analytical skills, able to bring clarity and structure to areas of ambiguity, the individual is expected to be a solution provider rather than a mere executor.
• Strong individual contributor with proactive working style; able to take initiative, identify opportunities and work with minimal management oversight
• Strong stakeholder management skills in handling wide ranging and senior stakeholders across segments/product areas
• Effectively manages relevant business stakeholders
Risk Management
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Governance
• Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Our Ideal Candidate
• Experience implementing complex changes in Credit Coe Platform support in line with Business Owner.
• Knowledge of CCIB business segments, client types and product offerings
• Subject matter expertise in Credit processes and systems
• Well managed and self-motivated
• Change Mindset
• Communication - has excellent communication skills; is able to communicate and report to senior management on demand related activities and status.
• Leadership - ability to lead teams (direct or indirect team members) to achieve a common objective or goal
• Multi-tasking - ability to manage and prioritise his/her own deliverables across different divisions priorities of work
• Business development skills - streamlining procedures, processes that help optimise and improve the way of working
ROLE SPECIFIC TECHNICAL COMPETENCIES
• Stakeholder management
• Coordination Skills
• Change Management Background
• Project Planning
• Communication Skills
• Business Analysis / Benefits Case
About Standard Chartered
Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
💡 Quick Summary
Seeking a career-building opportunity? The We need Platform Support Lead position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
