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611-SFDC India


Mobile Software Engineer - SMTS/LMTS (iOS SDK)
611-SFDC India • Bengaluru, Karnataka • via Workday
4 days ago
Full–time
Apply on Workday
Apply on NodeFlair
Job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Are you excited about the opportunity to influence the software industry by being involved with visionary technologies and bringing them to life on mobile platforms? Do you want to work on consumer facing, but enterprise grade services? Do you like a start-up style delivery, with the vastly powerful Customer Success Platform? Want to work on award winning mobile applications that have millions of monthly active users? Then this might be the role for you. At Salesforce, our engineers are always learning new things. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier across the technology stack: Java, Swift, Objective-C, Kotlin, C++, and Javascript. Every engineer works on exciting, meaningful projects that impact our technical and product strategy. We’re building the next generation of products leveraging frameworks, such as Swift, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We’re building a team of talented and thoughtful people who will work together to build an enduring company that will change the way teams work together. As a technical contributor on the Mobile team, you will be responsible for all aspects of the product, from development, quality engineering, and performance. You will be working on building native experiences in our extensive mobile apps portfolio, which includes apps like Salesforce App for iOS and Android. You will be working with a group of world-class engineers to build breakthrough features our customers will love, adopt, and use, while keeping our trusted platform stable and scalable. You will be interacting with multiple teams across Salesforce to help evangelize mobile development and help them light up their experiences on mobile platforms. Responsibilities: Independently designs and delivers code for features and products with a quality mindset. Provides oversight through code and design reviews for features delivered by other developers within their scrum team with a mobile first mindset Master the Salesforce development process, culture and code base Consistently provides input on product, process, quality and team direction A subject matter expert who drives quality by surfacing areas of impact and risk Develop test plans and test automation for features and/or products Verifies quality of the code delivered through manual and automated testing. Extends the automation framework where necessary. Works closely with senior developers, architects, PM, and UX to ensure their features are delivered to meet business and quality requirements Writes code for most areas of product. Troubleshoot production issues. Resolve complex technical issues and drive innovations that improve system availability, resilience, and performance. Provide leadership and coaching to others on your scrum teams, as well as providing mentoring to others who may be on other scrum teams. Required Skills: Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering, or a related technical discipline. Solid knowledge of Swift, Objective-C, KIF, Javascript/TypeScript, ReactNative, SQL, C++ Deep understanding of Design patterns and Object Oriented Programming Demonstrable experience with real-world iOS for the App Store, Google Play Store, or Enterprise distribution Experience building and delivering highly scalable, reliable, and complex software systems on-time and on budget Knowledge of professional software engineering best practices for the software development life cycle, including coding standards, code reviews, source control management, continuous integration, build processes, testing, and operations Ability to take a project from scoping requirements through launch A commitment to writing quality code including writing Unit and UI Automated tests An eagerness to learn new things and to help others do the same Experience in communicating with users, other technical teams, and project management to understand requirements, describe software product features, and technical designs 4+ years professional experience with Mobile development IOS 5+ years professional software development experience Desired Skills: Experience with Javascript and ability to work in hybrid stack Experience with full stack software development Developed at least one complete network-based client application, available in the App Store or Google Play store Open Source Contributions are a plus Experience building SDKs for iOS , or with C++ Experience with Agile development methodology (e.g., Scrum) Benefits & Perks Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
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PharmEasy


Web Chat Associate
PharmEasy • Mumbai, Maharashtra • via GrabJobs
6 days ago
₹49,839–₹68,113 a month
Part-time
Apply directly on GrabJobs
Job description
• *Job Title:** Web Chat Associate
• *Company:** PharmEasy
• *Location:** Delhi, Delhi, IN
• *Job Type:** Part-Time
• *Seniority:** Associate Level
• *Years of Experience:** 3
• *Overview:**
Join PharmEasy, a leading healthcare service provider, as a Web Chat Associate. In this role, you will be a vital point of contact for our customers, providing exceptional support and enhancing their experience with our platform. We are looking for passionate and motivated individuals who thrive in a dynamic environment and are eager to contribute to our mission of making healthcare accessible to everyone.
• *Key Responsibilities:**

- **Customer Support:** Engage with customers through web chat to provide real-time assistance, resolving inquiries related to orders, products, and services efficiently and professionally.

- **Product Knowledge:** Maintain a deep understanding of PharmEasy’s products and services to educate customers and guide them in making informed decisions.

- **Problem Solving:** Identify and address customers' needs quickly, demonstrating strong analytical skills to solve issues effectively.

- **Feedback Collection:** Gather and document customer feedback to help drive improvements and enhance the user experience and services.

- **Collaboration:** Work closely with other departments, including logistics and customer service, to ensure smooth operational flow and maintain high standards of service.

- **Monitoring and Reporting:** Track interactions and report on common challenges, conversion rates, and customer satisfaction levels to management for strategic adjustments.

- **Time Management:** Prioritize multiple customer interactions without compromising quality or missing deadlines, ensuring customers receive prompt and courteous service.

- **Continuous Improvement:** Participate in training sessions, workshops, and team meetings to enhance personal skills and contribute to team development.
• *Requirements:**

- **Experience:** Minimum 3 years of relevant experience in customer service or support roles, preferably in a fast-paced eCommerce or healthcare environment.

- **Education:** Bachelor’s degree in any field; additional certifications in customer service or communication are a plus.

- **Technical Skills:** Proficiency in using web-based chat applications and CRM software; familiarity with healthcare products and services is desirable.

- **Personality Traits:**
- **Passionate:** A genuine interest in customer care and healthcare services, with a commitment to making a positive impact on customers’ lives.
- **Motivated:** A proactive attitude with a desire to exceed customer expectations and contribute to team success.

- **Soft Skills:**
- **Time Management:** Capability to handle multiple chat conversations simultaneously while maintaining the quality of responses.
- **Leadership:** Demonstrated ability to influence others positively and work collaboratively within a team environment.
• *Benefits:**

- Life Insurance: Comprehensive coverage to provide peace of mind for you and your family.
- Disability Insurance: Financial support in case of a long-term disability.
- Travel & Spending Expenses: Reimbursement for work-related travel and other applicable expenses.
• *Working Environment:**
At PharmEasy, we foster a culture of innovation and collaboration. Our environment inspires creativity and motivates associates to achieve greatness, providing a platform to grow professionally while contributing to impactful healthcare solutions.
• *How to Apply:**
Interested candidates are encouraged to submit their applications by **October 2, 2024.** Please include a resume and a brief cover letter detailing your relevant experience and why you’re a great fit for the role.
• *Equal Opportunity Statement:**
PharmEasy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Web Chat Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.