Web Chat Bpo (Nonvoice)

Location: ,

Category: Customer Care Executive

Hiring for International webchat process in a top leading MNC ITES/BPO co.

Customer service experience professionals with min of 9 months and above experience can apply

Job Title: Web Chat

Requirements :

1.Good Communication skills

2.Handling chats which involves working in different time zones

3.Handling multiple chats and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both verbal and written communication skills

6.Knowledge of customer service principles and practices

7.Good technical knowledge

Qualification: Graduate/ PG

All the Qualification is from the Regular course only.

There should not be more than 2 years Gap (Education + Career)

Benefits :

Cab Facility+ Incentive

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Job Information :

Salary

100000 - 300000

• Work Experience

Open for Both

• City

Kolkata

• State/Province

West Bengal

• Country

India

• Industry

BPO

• Zip/Postal Code

700135

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