Full job description
Web Services Officer
Temporary/Max Term Full-time

Closes next week

Closes Wed 4 September 2024

Closes

Wed 4 September 2024

Category

Information Communication & Technology

Location

Maroochydore

Type

Temporary/Max Term Full-time

$98K – $102K Total Remuneration Package

$87K – $91K Base Salary

Location: Maroochydore

Vacancy No: 4778

Permanent - Full-time (until June 2025)

Applications close: Wednesday, 4 September 2024 11:59pm AEST

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

As a delivery partner in the Brisbane 2032 Olympic and Paralympic Games – you can be sure there’ll be many career-defining opportunities on the way.

In this role, you’ll be exposed to complex, interesting and challenging work. We’re a busy team managing a breadth of high quality, high impact work.

You will have extensive experience in corporate-level web content management systems, particularly in a headless CMS environment. The ideal candidate will have a proven track record in problem resolution, project management, web governance, process management and task prioritisation within a medium to large organisation. Experience in managing site collections, term stores, providing support to users, setting up new sites, and staying up-to-date with software updates is essential. Experience with SharePoint is also a value.

Other key aspects include:

Web and Software Vendor Liaison: Serve as an intermediate point of contact with external software vendors, coordinating issue resolution, and assisting with the planning and implementation of future releases and upgrades. Ensuring alignment with council’s strategic objectives.
Web Analytics and Reporting: Conduct web analytics to create detailed reports for management, aimed at enhancing site performance, quality, efficiency, and adherence to standards. Begin to take on responsibilities for driving improvements based on these insights.
Governance and Policy Application: Support and apply council’s relevant Governance frameworks, policies, and guidelines more proactively in publishing web content and advising authors. Ensure the quality, usability, and accessibility of council's websites with a more autonomous role in content management. Assist with content lifecycle practices including sites, pages, content models, content, imagery and assets. Support the further development and ongoing lifecycle of web governance frameworks, policies and guidelines.
Professional Development and Knowledge Sharing: Engage in ongoing learning to stay updated with best practices and developments in Web/SharePoint technologies, usability, and accessibility standards. Start to lead knowledge sharing sessions for the team and author community, including training delivery and documentation of procedures.
Web Content and System Support: Provide intermediate level support for council cloud-based software applications and systems, ensuring adherence to ICT service level agreements. Begin to translate business requirements into technical specifications.
Given we’re serving the most beautiful region in Australia, it’s hard not to feel pride for our work. This role has the potential to be extended for another twelve months.

About you

You will have extensive experience in corporate-level web content management systems, particularly in a headless CMS environment. The ideal candidate will have a proven track record in problem resolution, project management, web governance, process management and task prioritisation within a medium to large organisation. Experience in managing site collections, term stores, providing support to users, setting up new sites, and staying up-to-date with software updates is essential. Experience with SharePoint is also a value.

Tertiary qualifications in a related discipline as well as experience with Sitecore and web-based languages (HTML, JavaScript) highly regarded.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities.
Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices. We also pay you 17.5% leave loading and generous Superannuation where council will contribute 12% Superannuation in addition to your 6% superannuation contribution.
How to apply

Your written application should include:

A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
A current resume or curriculum vitae.
Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2023-2027.

For specific enquiries contact Matt Davenport during business hours on 0407 706 829.


At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and ****** orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.