Job Description
Job Title:
Website Customer Support and Sale Executive
Company:
Maaesa Creations
Location:
Jagatpura, Jaipur
Job Type:
Full-time
About Maaesa Creations:
Maaesa Creations is a leading fashion brand renowned for its unique blend of traditional and contemporary designs. We specialize in high-quality ethnic and fusion wear, catering to a diverse customer base.
Role Overview:
We are seeking a proactive and results-driven Sales Associate to join our team. The role involves generating and nurturing leads, making outbound calls, and building relationships with potential and existing customers. This is an office-based position with a focus on driving sales and contributing to Maaesa Creations' growth.
Key Responsibilities:
Lead Generation and Cold Calling:
Identify potential customers and initiate contact through cold calls.
Follow up on leads generated through marketing campaigns or other channels.
Sales and Customer Engagement:
Understand customer needs and present suitable products and solutions.
Build and maintain strong relationships with clients to ensure repeat business.
Meet or exceed monthly sales targets and performance metrics.
Customer Support:
Respond to inquiries from prospective customers over calls and emails.
Address customer concerns or escalate issues when necessary.
Database Management:
Maintain accurate records of customer interactions, leads, and sales in CRM tools or spreadsheets.
Regularly update the database with new leads and follow-up statuses.
Collaboration:
Work closely with the marketing and operations teams to align strategies.
Provide feedback on customer preferences and market trends.
Market Research:
Keep track of competitors and market developments to identify new opportunities.
Suggest improvements in product offerings or sales strategies based on customer feedback.
Qualifications and Skills:
Proven experience in sales, telecalling, or business development (fashion or e-commerce sector preferred).
Excellent communication and interpersonal skills.
Ability to handle cold leads and convert them into customers.
Proficiency in basic computer applications (MS Office, CRM tools, etc.).
Strong organizational skills and attention to detail.
Self-motivated, with a goal-oriented mindset.
Preferred Qualifications:
Knowledge of the fashion or garment industry is a plus.
Bilingual or multilingual skills are an advantage.
What We Offer:
Competitive salary with performance-based incentives.
Opportunity to grow with a dynamic and fast-expanding fashion brand.
A collaborative and supportive work environment.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Cell phone reimbursement
Website Customer Support and Sale Executive
Company:
Maaesa Creations
Location:
Jagatpura, Jaipur
Job Type:
Full-time
About Maaesa Creations:
Maaesa Creations is a leading fashion brand renowned for its unique blend of traditional and contemporary designs. We specialize in high-quality ethnic and fusion wear, catering to a diverse customer base.
Role Overview:
We are seeking a proactive and results-driven Sales Associate to join our team. The role involves generating and nurturing leads, making outbound calls, and building relationships with potential and existing customers. This is an office-based position with a focus on driving sales and contributing to Maaesa Creations' growth.
Key Responsibilities:
Lead Generation and Cold Calling:
Identify potential customers and initiate contact through cold calls.
Follow up on leads generated through marketing campaigns or other channels.
Sales and Customer Engagement:
Understand customer needs and present suitable products and solutions.
Build and maintain strong relationships with clients to ensure repeat business.
Meet or exceed monthly sales targets and performance metrics.
Customer Support:
Respond to inquiries from prospective customers over calls and emails.
Address customer concerns or escalate issues when necessary.
Database Management:
Maintain accurate records of customer interactions, leads, and sales in CRM tools or spreadsheets.
Regularly update the database with new leads and follow-up statuses.
Collaboration:
Work closely with the marketing and operations teams to align strategies.
Provide feedback on customer preferences and market trends.
Market Research:
Keep track of competitors and market developments to identify new opportunities.
Suggest improvements in product offerings or sales strategies based on customer feedback.
Qualifications and Skills:
Proven experience in sales, telecalling, or business development (fashion or e-commerce sector preferred).
Excellent communication and interpersonal skills.
Ability to handle cold leads and convert them into customers.
Proficiency in basic computer applications (MS Office, CRM tools, etc.).
Strong organizational skills and attention to detail.
Self-motivated, with a goal-oriented mindset.
Preferred Qualifications:
Knowledge of the fashion or garment industry is a plus.
Bilingual or multilingual skills are an advantage.
What We Offer:
Competitive salary with performance-based incentives.
Opportunity to grow with a dynamic and fast-expanding fashion brand.
A collaborative and supportive work environment.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Cell phone reimbursement
💡 Quick Summary
Seeking a career-building opportunity? The Website Customer Support and Sale Executive position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
