Wellbeing Officer- Student Accommodation

Job details
Job type
Part-time
Permanent
Shift and schedule
Rotating roster
Shift work
On call
 
Location
Melbourne VIC 3000
 
Benefits
Pulled from the full job description
Employee discount
Employee assistance program
 
Full job description
CONSTANT is proud to be partnering with a leading provider in the Student Accommodation sector to offer a truly unique opportunity that goes beyond traditional roles. This is a chance to be at the forefront of a new approach to student support, one that makes a real difference in the lives of young people. These roles are ideal for individuals who are passionate about student wellbeing, cultural diversity and community building.


Wellbeing Officers play a key part in ensuring students feel welcome, supported, and safe in their living environment. This role is about pastoral care, student engagement, and wellbeing support.

You will be part of a team that provides calm, capable and compassionate support to students from diverse local and international backgrounds. Your work will involve engaging with students, supporting wellbeing, monitoring the environment, and liaising with site partners and university services.

This is a permanent part-time role operating 24/7 on a 7-day rotating roster. This role is offering 24 hours per week.

Key Responsibilities of the Role

Building rapport with students through positive, friendly engagement
Providing after-hours support and responding to wellbeing concerns
Conducting presence-based walkthroughs (not enforcement or surveillance)
Assisting with student lockouts, enquiries, or amenity access
Coordinating with on-call emergency or security services where needed
Logging incidents and updates in reporting systems
Supporting the delivery of engagement and community-building initiatives
Liaising with university staff and residential life teams
Light administrative and concierge-style responsibilities
What We’re Looking For:


Proven ability to build trust and respond effectively to incidents or concerns
A strong focus on safety, wellbeing, and community building
Experience in Allied Health, Education, Community Services, Multicultural Support, or Student Accommodation is highly valued
Current First Aid & CPR certification
Valid Working with Children Check (WWCC)
National Police Check (issued within the last 12 months)

Why Join our Team?

Training and comprehensive induction
Staff benefits, discounts, and recognition program
Access to a comprehensive Employee Assistance Program
A meaningful opportunity to support the next generation in their learning journey
Be part of an inclusive and culturally diverse team
Grow your skills in residential engagement and student wellbeing
Constant is an Equal Opportunity Employer

We embrace cultural diversity and welcome applications from all backgrounds.


Master Licences: NSW 000103752: VIC 945-729-90S: QLD 4201411:
ACT 1702525: SA 286519: WA SA57652: TAS 21785

 
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