Wellbeing Officer- Student Accommodation

Job details

Job type

Part-time

Permanent

Shift and schedule

Rotating roster

Shift work

On call

Location

Melbourne VIC 3000

Benefits

Pulled from the full job description

Employee discount

Employee assistance program

Full job description

CONSTANT is proud to be partnering with a leading provider in the Student Accommodation sector to offer a truly unique opportunity that goes beyond traditional roles. This is a chance to be at the forefront of a new approach to student support, one that makes a real difference in the lives of young people. These roles are ideal for individuals who are passionate about student wellbeing, cultural diversity and community building.

Wellbeing Officers play a key part in ensuring students feel welcome, supported, and safe in their living environment. This role is about pastoral care, student engagement, and wellbeing support.

You will be part of a team that provides calm, capable and compassionate support to students from diverse local and international backgrounds. Your work will involve engaging with students, supporting wellbeing, monitoring the environment, and liaising with site partners and university services.

This is a permanent part-time role operating 24/7 on a 7-day rotating roster. This role is offering 24 hours per week.

Key Responsibilities of the Role

Building rapport with students through positive, friendly engagement

Providing after-hours support and responding to wellbeing concerns

Conducting presence-based walkthroughs (not enforcement or surveillance)

Assisting with student lockouts, enquiries, or amenity access

Coordinating with on-call emergency or security services where needed

Logging incidents and updates in reporting systems

Supporting the delivery of engagement and community-building initiatives

Liaising with university staff and residential life teams

Light administrative and concierge-style responsibilities

What We’re Looking For:

Proven ability to build trust and respond effectively to incidents or concerns

A strong focus on safety, wellbeing, and community building

Experience in Allied Health, Education, Community Services, Multicultural Support, or Student Accommodation is highly valued

Current First Aid & CPR certification

Valid Working with Children Check (WWCC)

National Police Check (issued within the last 12 months)

Why Join our Team?

Training and comprehensive induction

Staff benefits, discounts, and recognition program

Access to a comprehensive Employee Assistance Program

A meaningful opportunity to support the next generation in their learning journey

Be part of an inclusive and culturally diverse team

Grow your skills in residential engagement and student wellbeing

Constant is an Equal Opportunity Employer

We embrace cultural diversity and welcome applications from all backgrounds.

Master Licences: NSW 000103752: VIC 945-729-90S: QLD 4201411:

ACT 1702525: SA 286519: WA SA57652: TAS 21785

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