Job Description
Position
Loro Piana is an Italian luxury Maison established in 1924 and known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.
General Purpose of the Position:
The West Coast Regional Visual Merchandising Manager role is responsible for upholding the Loro Piana brand image by leading, managing and executing extraordinary window creativity, interior visual merchandising, and capsule collection activations, by unifying the local business strategy and the worldwide VM expectations within both the retail and wholesale channels to achieve net sales and KPIs. The role is responsible for leading and delivering the VM execution in top image doors, while also managing the VM quality across multiple West Coast locations where frequent travel will be required. This vital role is held accountable for leading, developing, and motivating a team of Area Visual Merchandising Managers who are responsible for bringing the Loro Piana vision to life across multiple markets and business channels. The West Coast Regional Visual Merchandising Manager is required to oversee the fostering and development of relationships within the corporate office, retail, and wholesale markets. The role is responsible for identifying VM training opportunities within the West Coast region and communicating, coordinating, and facilitating the training strategy. As a brand ambassador, the role embodies the Loro Piana spirit by expressing the brand’s history, culture, and values through the visual merchandising lens.
Job responsibilities
• Implement and reinforce the brand’s worldwide and local seasonal visual merchandising guidelines across all retail and wholesale locations in partnership with brand leadership and store teams
• Consistently execute store visits, according to the region’s defined visit frequency, to launch new collections and windows, refresh existing displays according to the business performance, assess store standards, provide constructive feedback, educate, and action solutions together
• Collaborate with cross-functional teams, including retail, wholesale, merchandising, retail operations, marketing, store planning, supply chain, and store management to align visual merchandising initiatives with overall business objectives
• Meet weekly with the Vice President of Visual Merchandising to align and define all responsibilities and priorities inclusive of the following: training, team succession planning and performance, rotation schedule, installation strategies, travel agenda, VM and creative guideline review, store visit feedback, team communication, special projects, and administration
• Partner with NA Windows & Special Projects manager, Visual Operations Manager, and Sr. Visual Merchandising Manager to deliver select key worldwide high-visibility special projects including: pop-ups, pop-ins, internal takeovers, trunk shows, press days, and caravans
• Collaborate with NA Sr. Visual Merchandising Manager to lead and deliver key brand image and business initiatives in all West Coast doors, including: new store planning projects, capsule launches, and VM call-to-actions to further enhance product displays that drive sell-through
• Lead and facilitate weekly touch bases with all area managers and business partners to align on the following: business results and reactivity, store visit feedback, VM guidelines and call-to-actions, training and development, travel, upcoming rotations, installation planning, and administration
• Onsite management and execution of all windows and VM rotations in top image locations while also delivering weekly and monthly constructive feedback remotely to all area visual managers throughout the rotation lifecycle; communicating all installation in-the-moment progress to worldwide leadership and Vice President of Visual Merchandising
• Managing sensible adaptation of global visual guidelines as required to achieve extraordinary displays in line with the global brand vision, store design, product assortment, and local business strategy.
• Lead the development of accountable relationships within the WHL channel to sustain brand VM expectations, including: Loro Piana business partners, department store floor managers, departments heads, and DSAs
• Weekly store visits, monthly rotations, new store openings, pop-ups, special projects, and frequent travel will require the West Coast Regional Visual Merchandising Manager to be flexible to work outside of normal business hours, inclusive of weekends
• Ensure Area VM management and store teams are held accountable for delivering exceptional VM maintenance, pristine store environments, and technical clarity of all client-facing areas including: windows, interiors, mannequin styling, VM tool use, campaign images/digital content, and logo visibility
• Identify, lead, and manage the facilitation of all VM training throughout the season as well as during the onboarding of new area management, store leaders, sales professionals, and DSAs
• Collaborate with business partners and Area VM managers to develop visual strategies to support key markets during peak seasons; strategies will include merchandising assortment, window creative, interior zoning, collection placement, mannequin styling, and rotation timeline
Profile
Skills and Abilities Required
• Demonstrates leadership through accountability
• Cooperative, collaborative, and team focused
• Extraordinary executional skills; ability to challenge status quo
• Exceptional visual skills and aesthetically driven
• Methodical and detail oriented
• Takes Initiative
• Agile and adapts quickly
• Solution focused and driven
• Flexible, receptive, and the ability to deliver constructive feedback
• Effective remote management; leads through others
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Customer service mindedExcellent time management
Education and Experience Required
• Minimum 5-8 years’ equivalent work experience in visual merchandising and window styling
• Multiple-store management experience within retail, outlet, and wholesale
• Team leadership and people development
• Luxury experience desired
• Creative experience: styling, merchandising and/or art background
• Proficient in Microsoft Office including Excel and PowerPoint.
• Bachelor’s degree preferred
• Travel up to 75%; driver’s license and valid passport required
Additional information
What we offer
At Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.
Compensation
Loro Piana uses the published salary range as a guideline to provide our employees with market-competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, Loro Piana reserves the right to pay outside of the published salary range of $115,000 to $125,000 USD per year.
EEO Statement
We strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.
LORO PIANA
MAISON
Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.
Loro Piana is an Italian luxury Maison established in 1924 and known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.
General Purpose of the Position:
The West Coast Regional Visual Merchandising Manager role is responsible for upholding the Loro Piana brand image by leading, managing and executing extraordinary window creativity, interior visual merchandising, and capsule collection activations, by unifying the local business strategy and the worldwide VM expectations within both the retail and wholesale channels to achieve net sales and KPIs. The role is responsible for leading and delivering the VM execution in top image doors, while also managing the VM quality across multiple West Coast locations where frequent travel will be required. This vital role is held accountable for leading, developing, and motivating a team of Area Visual Merchandising Managers who are responsible for bringing the Loro Piana vision to life across multiple markets and business channels. The West Coast Regional Visual Merchandising Manager is required to oversee the fostering and development of relationships within the corporate office, retail, and wholesale markets. The role is responsible for identifying VM training opportunities within the West Coast region and communicating, coordinating, and facilitating the training strategy. As a brand ambassador, the role embodies the Loro Piana spirit by expressing the brand’s history, culture, and values through the visual merchandising lens.
Job responsibilities
• Implement and reinforce the brand’s worldwide and local seasonal visual merchandising guidelines across all retail and wholesale locations in partnership with brand leadership and store teams
• Consistently execute store visits, according to the region’s defined visit frequency, to launch new collections and windows, refresh existing displays according to the business performance, assess store standards, provide constructive feedback, educate, and action solutions together
• Collaborate with cross-functional teams, including retail, wholesale, merchandising, retail operations, marketing, store planning, supply chain, and store management to align visual merchandising initiatives with overall business objectives
• Meet weekly with the Vice President of Visual Merchandising to align and define all responsibilities and priorities inclusive of the following: training, team succession planning and performance, rotation schedule, installation strategies, travel agenda, VM and creative guideline review, store visit feedback, team communication, special projects, and administration
• Partner with NA Windows & Special Projects manager, Visual Operations Manager, and Sr. Visual Merchandising Manager to deliver select key worldwide high-visibility special projects including: pop-ups, pop-ins, internal takeovers, trunk shows, press days, and caravans
• Collaborate with NA Sr. Visual Merchandising Manager to lead and deliver key brand image and business initiatives in all West Coast doors, including: new store planning projects, capsule launches, and VM call-to-actions to further enhance product displays that drive sell-through
• Lead and facilitate weekly touch bases with all area managers and business partners to align on the following: business results and reactivity, store visit feedback, VM guidelines and call-to-actions, training and development, travel, upcoming rotations, installation planning, and administration
• Onsite management and execution of all windows and VM rotations in top image locations while also delivering weekly and monthly constructive feedback remotely to all area visual managers throughout the rotation lifecycle; communicating all installation in-the-moment progress to worldwide leadership and Vice President of Visual Merchandising
• Managing sensible adaptation of global visual guidelines as required to achieve extraordinary displays in line with the global brand vision, store design, product assortment, and local business strategy.
• Lead the development of accountable relationships within the WHL channel to sustain brand VM expectations, including: Loro Piana business partners, department store floor managers, departments heads, and DSAs
• Weekly store visits, monthly rotations, new store openings, pop-ups, special projects, and frequent travel will require the West Coast Regional Visual Merchandising Manager to be flexible to work outside of normal business hours, inclusive of weekends
• Ensure Area VM management and store teams are held accountable for delivering exceptional VM maintenance, pristine store environments, and technical clarity of all client-facing areas including: windows, interiors, mannequin styling, VM tool use, campaign images/digital content, and logo visibility
• Identify, lead, and manage the facilitation of all VM training throughout the season as well as during the onboarding of new area management, store leaders, sales professionals, and DSAs
• Collaborate with business partners and Area VM managers to develop visual strategies to support key markets during peak seasons; strategies will include merchandising assortment, window creative, interior zoning, collection placement, mannequin styling, and rotation timeline
Profile
Skills and Abilities Required
• Demonstrates leadership through accountability
• Cooperative, collaborative, and team focused
• Extraordinary executional skills; ability to challenge status quo
• Exceptional visual skills and aesthetically driven
• Methodical and detail oriented
• Takes Initiative
• Agile and adapts quickly
• Solution focused and driven
• Flexible, receptive, and the ability to deliver constructive feedback
• Effective remote management; leads through others
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Customer service mindedExcellent time management
Education and Experience Required
• Minimum 5-8 years’ equivalent work experience in visual merchandising and window styling
• Multiple-store management experience within retail, outlet, and wholesale
• Team leadership and people development
• Luxury experience desired
• Creative experience: styling, merchandising and/or art background
• Proficient in Microsoft Office including Excel and PowerPoint.
• Bachelor’s degree preferred
• Travel up to 75%; driver’s license and valid passport required
Additional information
What we offer
At Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.
Compensation
Loro Piana uses the published salary range as a guideline to provide our employees with market-competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, Loro Piana reserves the right to pay outside of the published salary range of $115,000 to $125,000 USD per year.
EEO Statement
We strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.
LORO PIANA
MAISON
Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.
💡 Quick Summary
Seeking a career-building opportunity? The West Coast Regional Visual Merchandising Manager position is now open for candidates interested in the Retail & Wholesale sector. This role in Los Alamos offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.
