Job Description
Full Job Description
Job Description:
We are seeking a White Label Mobile App Account Specialist to join our team. In this role, you will be responsible for managing our White Label app deployments, setting up and maintaining clients Apple and Google Play store accounts, ensuring timely updates and maintaining a healthy relationship with these clients
Responsibilities:
Own the whitelabel customer relationship for the lifetime of the customer
Monitor new sale events and work with the customers to complete all prerequisites before initial deployment
Proceed to initial deployment which includes
Setting up access on apple / near accounts
Setting up listing specifics
Creating multiple security keys and putting them in the right systems in a secure and professional manner
Provide exceptional IT support to end-users, troubleshooting and resolving technical issues during onboarding
Work closely with developers, testers, and product owners to ensure smooth and efficient deployment of new app versions
Get user feedback, and take appropriate actions to ensure user satisfaction
Stay up-to-date with the latest app store guidelines and policies, and ensure compliance with them
Provide regular reports on version updates and user feedback to the management team
Requirements:
Bachelor's degree in computer science or a related field
Experience with using multiple dashboards specifically for deployment on both iOS and Android platforms
Strong proficiency with using MacOS and good task management and multitasking skills
Strong ability to troubleshoot and resolve technical issues related to mobile app on the basis of support documentation
Excellent communication and interpersonal skills
Ability to work in a fast-paced and dynamic environment
Strong attention to detail and problem-solving skills
Proficient in data entry and coordination of data across multiple data management systems.
Proficient in managing Google Sheets
Proven ability to work independently as well as in a team
If you have a passion for exceptional IT support, and building and maintaining meaningful and productive relationships with customers, we encourage you to apply for this exciting opportunity as a White Label Mobile App Account Specialist.
Interested candidates should be ok with Rotational Shift (US Timing).
Job Description:
We are seeking a White Label Mobile App Account Specialist to join our team. In this role, you will be responsible for managing our White Label app deployments, setting up and maintaining clients Apple and Google Play store accounts, ensuring timely updates and maintaining a healthy relationship with these clients
Responsibilities:
Own the whitelabel customer relationship for the lifetime of the customer
Monitor new sale events and work with the customers to complete all prerequisites before initial deployment
Proceed to initial deployment which includes
Setting up access on apple / near accounts
Setting up listing specifics
Creating multiple security keys and putting them in the right systems in a secure and professional manner
Provide exceptional IT support to end-users, troubleshooting and resolving technical issues during onboarding
Work closely with developers, testers, and product owners to ensure smooth and efficient deployment of new app versions
Get user feedback, and take appropriate actions to ensure user satisfaction
Stay up-to-date with the latest app store guidelines and policies, and ensure compliance with them
Provide regular reports on version updates and user feedback to the management team
Requirements:
Bachelor's degree in computer science or a related field
Experience with using multiple dashboards specifically for deployment on both iOS and Android platforms
Strong proficiency with using MacOS and good task management and multitasking skills
Strong ability to troubleshoot and resolve technical issues related to mobile app on the basis of support documentation
Excellent communication and interpersonal skills
Ability to work in a fast-paced and dynamic environment
Strong attention to detail and problem-solving skills
Proficient in data entry and coordination of data across multiple data management systems.
Proficient in managing Google Sheets
Proven ability to work independently as well as in a team
If you have a passion for exceptional IT support, and building and maintaining meaningful and productive relationships with customers, we encourage you to apply for this exciting opportunity as a White Label Mobile App Account Specialist.
Interested candidates should be ok with Rotational Shift (US Timing).
💡 Quick Summary
Seeking a career-building opportunity? The White Label Mobile App |Account Specialist position is now open for candidates interested in the Android Developer Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Android Developer Jobs is a plus.