Job Description
Full job description
About Us: Plates, founded by Keeley and Kirk Haworth is an ambitious and plant-led food group with divisions in London and South-West France. Our London restaurant gained the UK’s first fully plant-based Michelin star.
The role overview : This is an exciting, hybrid role within the restaurant for someone who is looking to progress into new areas but needs the platform and support to get there. We provide exceptional service front of house for our guests and are on the hunt for an enthusiastic and passionate waiter / waitress to support our Food team with an opportunity to lean into the Wine and beverage program.
In this role, the ideal candidate would feel equally enthused by learning all about our wine list, as they would in general food service, or supporting the bar team.
We are looking for a passionate team player who has a love of food and drink, and a genuine desire to contribute positively to a driven and successful team, looking to take things to the next level.
The main objective of the role is to deliver an exceptional service for guests, being flexible and comfortable whichever section you work, and translating our brand values - whether guiding guests through the wine list or the food pairings; it’s always with renewed care and commitment to enhance their dining experience.
You are a positive self starter, proud of your work and always ensuring your section runs with care and precision.
You build good relationships, and understand the special moment our guests have invested in, so strive to always deliver the best experience and maintain high standards set, with great attention to detail and an ability to always follow through with set tasks and challenges.
Your duties will include but won't be limited to:
Responsibilities: Front-of-House Service:
Provide warm, attentive, and personalised service to our guests, ensuring their dining experience exceeds their expectations.
Maintain cleanliness and organisation in the dining area
Serve food and beverages, guiding and advising guests on the menu including flavours, allergens, any dietary requirements and provide recommendations based on their preferences and your knowledge of the menu
Act as an ambassador for our brand by being proactive, taking pride in the presentation of our space, your uniform, and always striving to be two steps ahead to encourage a seamless experience
Be proactive in respect of the guest experience and build relationships with our regulars as well as new diners. Offer new information to delight and further engage / upsell to our guests where appropriate
Be flexible to work across all sections of the restaurant floor and bar
Support any PDR events when requested
Opportunity to learn with the wine team:
Assist our sommelier with the beverage program, including learning about our wine list, varietals, regions, and pairings.
Ensure proper set-up and closing procedures are completed, including the storage of open bottles after each service.
Participate in wine service, including decanting, pouring, presenting wines to guests, and using the appropriate glassware.
Ensure all glasses are cleaned and polished ready for use, reporting any breakages to management.
Follow all company policies and procedures, including responsible ******* service guidelines
Proactively manage guest beverage refills, and use your knowledge to increase restaurant revenue by introducing cross-sell and upsell opportunities.
Support in the management of the wine cellar, including conscientiously monitoring stock and raising any related concerns to the Head of Wine or General Manager
Attend tastings with the Head of Wine & Sommelier.
Benefits:
Our unique staff benefits package is built to support our employees health and wellness. This opportunity comes at an exciting part of our journey and offers a range of benefits, including:
Competitive salary plus Tronc
Professional growth and development plan
R&D dining out allowance
Annual holiday package
Communal staff food made by the kitchen team
Seasonal staff parties and team building events events
Innovative monthly wellness initiatives
Cycle to work scheme
Season ticket loan for annual train or tube pass
Job Type: Full-time
Pay: £30,000.00-£34,000.00 per year
Benefits:
Company events
Cycle to work scheme
Discounted or free food
Free or subsidised travel
Work Location: In person
About Us: Plates, founded by Keeley and Kirk Haworth is an ambitious and plant-led food group with divisions in London and South-West France. Our London restaurant gained the UK’s first fully plant-based Michelin star.
The role overview : This is an exciting, hybrid role within the restaurant for someone who is looking to progress into new areas but needs the platform and support to get there. We provide exceptional service front of house for our guests and are on the hunt for an enthusiastic and passionate waiter / waitress to support our Food team with an opportunity to lean into the Wine and beverage program.
In this role, the ideal candidate would feel equally enthused by learning all about our wine list, as they would in general food service, or supporting the bar team.
We are looking for a passionate team player who has a love of food and drink, and a genuine desire to contribute positively to a driven and successful team, looking to take things to the next level.
The main objective of the role is to deliver an exceptional service for guests, being flexible and comfortable whichever section you work, and translating our brand values - whether guiding guests through the wine list or the food pairings; it’s always with renewed care and commitment to enhance their dining experience.
You are a positive self starter, proud of your work and always ensuring your section runs with care and precision.
You build good relationships, and understand the special moment our guests have invested in, so strive to always deliver the best experience and maintain high standards set, with great attention to detail and an ability to always follow through with set tasks and challenges.
Your duties will include but won't be limited to:
Responsibilities: Front-of-House Service:
Provide warm, attentive, and personalised service to our guests, ensuring their dining experience exceeds their expectations.
Maintain cleanliness and organisation in the dining area
Serve food and beverages, guiding and advising guests on the menu including flavours, allergens, any dietary requirements and provide recommendations based on their preferences and your knowledge of the menu
Act as an ambassador for our brand by being proactive, taking pride in the presentation of our space, your uniform, and always striving to be two steps ahead to encourage a seamless experience
Be proactive in respect of the guest experience and build relationships with our regulars as well as new diners. Offer new information to delight and further engage / upsell to our guests where appropriate
Be flexible to work across all sections of the restaurant floor and bar
Support any PDR events when requested
Opportunity to learn with the wine team:
Assist our sommelier with the beverage program, including learning about our wine list, varietals, regions, and pairings.
Ensure proper set-up and closing procedures are completed, including the storage of open bottles after each service.
Participate in wine service, including decanting, pouring, presenting wines to guests, and using the appropriate glassware.
Ensure all glasses are cleaned and polished ready for use, reporting any breakages to management.
Follow all company policies and procedures, including responsible ******* service guidelines
Proactively manage guest beverage refills, and use your knowledge to increase restaurant revenue by introducing cross-sell and upsell opportunities.
Support in the management of the wine cellar, including conscientiously monitoring stock and raising any related concerns to the Head of Wine or General Manager
Attend tastings with the Head of Wine & Sommelier.
Benefits:
Our unique staff benefits package is built to support our employees health and wellness. This opportunity comes at an exciting part of our journey and offers a range of benefits, including:
Competitive salary plus Tronc
Professional growth and development plan
R&D dining out allowance
Annual holiday package
Communal staff food made by the kitchen team
Seasonal staff parties and team building events events
Innovative monthly wellness initiatives
Cycle to work scheme
Season ticket loan for annual train or tube pass
Job Type: Full-time
Pay: £30,000.00-£34,000.00 per year
Benefits:
Company events
Cycle to work scheme
Discounted or free food
Free or subsidised travel
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Wine Waiter position is now open for candidates interested in the Event Management Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.