Job Description
CoffeeBeans
SME - Contact Center
CoffeeBeans • Bengaluru, Karnataka • via Instahyre
Full–time
No Degree Mentioned
Apply on Instahyre
Apply on Kit Job
Job description
We are seeking an experienced Contact Center SME with a strong background in banking and contact center solutions. The ideal candidate should possess excellent business and techno-functional skills, with experience in managing RFP processes and deploying CRM solutions.
Responsibilities:
• Gather business requirements and prepare BRDs (Business Requirement Documents).
• Manage stakeholders effectively and present solutions using PowerPoint.
• Lead end-to-end RFP processes including preparation, issuance, scoring, and vendor evaluations.
• Conduct vendor demos, review submissions, and provide recommendations.
• Drive contact center solution deployments within the banking sector.
• Collaborate with vendors and internal teams for successful project delivery.
Requirements:
• Banking experience with a focus on contact center solutions.
• Experience with Salesforce or MS Dynamics 365 for contact centers.
• Strong proficiency in English and PowerPoint presentation skills.
• Solid understanding of techno-functional concepts with strong business acumen.
• Experience in RFP documentation, scoring, and vendor evaluations.
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WISHACLOUD PRIVATE LIMITED
Wish A Cloud - PHP Developer - Laravel
WISHACLOUD PRIVATE LIMITED • via Hirist
5 days ago
Full–time
No Degree Mentioned
Apply on Hirist
Job description
Job Role :
We are looking for a Back-End Developer-PHP who can join our product team. This role requires you to focus on the development of the backend of the product and responsiveness to requests from the front-end. You'll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering the best user experience.
Project Role : Back-End Developer-PHP
Work Experience : 3+ years
Work location : Remote
Must Have Skills : PHP, Laravel.
Roles and Responsibilities :
- Strong understanding and hands on experience with Core PHP and Laravel and DevOps.
- Actively identifies issues and raises impediments, finds solutions to blockers, and helps resolve technical issues in time.
- Compile and analyse data, processes, and codes to troubleshoot problems and identify areas of improvement.
- Good understanding of UI requirements, cross- browser compatibility requirements, general web functions, and other standards
- Developing ideas for new programs, products, or features by monitoring industry developments and trends
- Build high quality reusable code that can be used in the future
- Conduct UI test and optimize performance
- Strong knowledge of database systems MySQL
- NoSQL, MongoDB, DynamoDB optional but preferred.
- Understanding of enterprise software design patterns, Object Oriented Programming, and data structures.
Technical Profile :
- Expertise on PHP based frameworks like Laravel.
- Proficient with continuous integration, DevOps and deployment
- Strong knowledge in building distributed systems, micro services-based architecture, web services (REST, SOAP) to ensure high reliability, fault tolerance, and scalability.
Desired Candidate Profile :
- Good communication skills
- Good, positive attitude
- Good debugging and problem-solving skills
- Good IQ
- Lots of common sense
SME - Contact Center
CoffeeBeans • Bengaluru, Karnataka • via Instahyre
Full–time
No Degree Mentioned
Apply on Instahyre
Apply on Kit Job
Job description
We are seeking an experienced Contact Center SME with a strong background in banking and contact center solutions. The ideal candidate should possess excellent business and techno-functional skills, with experience in managing RFP processes and deploying CRM solutions.
Responsibilities:
• Gather business requirements and prepare BRDs (Business Requirement Documents).
• Manage stakeholders effectively and present solutions using PowerPoint.
• Lead end-to-end RFP processes including preparation, issuance, scoring, and vendor evaluations.
• Conduct vendor demos, review submissions, and provide recommendations.
• Drive contact center solution deployments within the banking sector.
• Collaborate with vendors and internal teams for successful project delivery.
Requirements:
• Banking experience with a focus on contact center solutions.
• Experience with Salesforce or MS Dynamics 365 for contact centers.
• Strong proficiency in English and PowerPoint presentation skills.
• Solid understanding of techno-functional concepts with strong business acumen.
• Experience in RFP documentation, scoring, and vendor evaluations.
Report this listing
More jobs at CoffeeBeans
See web results for CoffeeBeans
W
WISHACLOUD PRIVATE LIMITED
Wish A Cloud - PHP Developer - Laravel
WISHACLOUD PRIVATE LIMITED • via Hirist
5 days ago
Full–time
No Degree Mentioned
Apply on Hirist
Job description
Job Role :
We are looking for a Back-End Developer-PHP who can join our product team. This role requires you to focus on the development of the backend of the product and responsiveness to requests from the front-end. You'll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering the best user experience.
Project Role : Back-End Developer-PHP
Work Experience : 3+ years
Work location : Remote
Must Have Skills : PHP, Laravel.
Roles and Responsibilities :
- Strong understanding and hands on experience with Core PHP and Laravel and DevOps.
- Actively identifies issues and raises impediments, finds solutions to blockers, and helps resolve technical issues in time.
- Compile and analyse data, processes, and codes to troubleshoot problems and identify areas of improvement.
- Good understanding of UI requirements, cross- browser compatibility requirements, general web functions, and other standards
- Developing ideas for new programs, products, or features by monitoring industry developments and trends
- Build high quality reusable code that can be used in the future
- Conduct UI test and optimize performance
- Strong knowledge of database systems MySQL
- NoSQL, MongoDB, DynamoDB optional but preferred.
- Understanding of enterprise software design patterns, Object Oriented Programming, and data structures.
Technical Profile :
- Expertise on PHP based frameworks like Laravel.
- Proficient with continuous integration, DevOps and deployment
- Strong knowledge in building distributed systems, micro services-based architecture, web services (REST, SOAP) to ensure high reliability, fault tolerance, and scalability.
Desired Candidate Profile :
- Good communication skills
- Good, positive attitude
- Good debugging and problem-solving skills
- Good IQ
- Lots of common sense
💡 Quick Summary
Seeking a career-building opportunity? The Wish A Cloud - PHP Developer - Laravel position is now open for candidates interested in the Work from home Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
