Job Description
I. Job Summary
As the WM Way Coach, you will work with site leadership to train Operation, Fleet, and Dispatch Leaders and other Department groups to align business solutions with the company's strategies and initiatives and have a background in Leadership, Training, or Business Process Optimization (BPO).
This position requires travel across the GTA and Ontario about 75-90% of the time
II. Essential Duties and Responsibilities
Champions continuity of WM Way process across the Area.
Supports mindset and coaching development at the Site.
Works with management and individual team leaders by contributing strategic vision and integrating a broad range of ideas regarding business solutions development.
Contributes high-level expertise in business processes and systems analysis while considering the business implications to the current and future business environment.
Works with internal and external customers, suppliers, and other partners to resolve problems, respond to suggestions for improvement and enhancements, and test, refine and institutionalize solutions.
Drives the project(s) and the organization toward achieving business results.
May act as a source of direction, training, and guidance for less experienced staff demonstrating coaching, mentoring, and leadership skills
III. Qualifications
A. Required Qualifications
Bachelor's Degree (accredited) or in lieu of degree High School Diploma or GED (accredited) and four (4) year of relevant work experience.
Valid Driver's License
B. Preferred Qualifications
2 years of relevant work experience (in addition to education requirement).
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Office & sites: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
The expected base pay range for this office/on-site position is $103,180 - $112,000 . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. This position is for an existing vacancy. In addition, this position is eligible for bonus.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
As the WM Way Coach, you will work with site leadership to train Operation, Fleet, and Dispatch Leaders and other Department groups to align business solutions with the company's strategies and initiatives and have a background in Leadership, Training, or Business Process Optimization (BPO).
This position requires travel across the GTA and Ontario about 75-90% of the time
II. Essential Duties and Responsibilities
Champions continuity of WM Way process across the Area.
Supports mindset and coaching development at the Site.
Works with management and individual team leaders by contributing strategic vision and integrating a broad range of ideas regarding business solutions development.
Contributes high-level expertise in business processes and systems analysis while considering the business implications to the current and future business environment.
Works with internal and external customers, suppliers, and other partners to resolve problems, respond to suggestions for improvement and enhancements, and test, refine and institutionalize solutions.
Drives the project(s) and the organization toward achieving business results.
May act as a source of direction, training, and guidance for less experienced staff demonstrating coaching, mentoring, and leadership skills
III. Qualifications
A. Required Qualifications
Bachelor's Degree (accredited) or in lieu of degree High School Diploma or GED (accredited) and four (4) year of relevant work experience.
Valid Driver's License
B. Preferred Qualifications
2 years of relevant work experience (in addition to education requirement).
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Office & sites: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
The expected base pay range for this office/on-site position is $103,180 - $112,000 . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. This position is for an existing vacancy. In addition, this position is eligible for bonus.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
💡 Quick Summary
Seeking a career-building opportunity? The WM Way Coach position is now open for candidates interested in the BPO Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.