Work at Home Email Chat Support

At Array Behavioral Care, we provide seamless access to care and solutions for individuals, communities, and organizations – where and when it’s needed most.

FULL TIME

PART TIME

WEEKENDS AS NEEDED

Are you looking for a job that offers flexibility, convenience, and the opportunity to make a positive impact on people's lives? Look no further!

Array Behavioral Care, a leading provider of telepsychiatry services, is seeking motivated and compassionate individuals to join our team as Work at Home Email Chat Support. This is a remote position that allows you to work from the comfort of your own home, while providing crucial support to our clients.

As a Work at Home Email Chat Support, you will be responsible for responding to client inquiries and providing exceptional customer service through email and chat. This may include answering questions about our services, assisting with technical issues, and providing guidance to potential clients on how to access our telepsychiatry services.

The ideal candidate should have excellent communication skills, both written and verbal, and be comfortable using technology and various software platforms. The ability to multitask and work in a fast-paced environment is essential.

Key Responsibilities:

Respond to client inquiries via email and chat in a timely and professional manner

Provide accurate information about Array Behavioral Care and our services

Troubleshoot technical issues and provide guidance for clients to access our telepsychiatry services

Collaborate with other team members to ensure high-quality customer service

Maintain confidentiality of client information and adhere to HIPAA regulations

Qualifications:

High school diploma or equivalent

Excellent written and verbal communication skills

Comfortable using technology and various software platforms

Ability to multitask and work independently

Passion for helping others and providing exceptional customer service

Previous customer service experience is a plus, but not required

Benefits:

Flexible work schedule

Work from the comfort of your own home

Opportunities for growth and advancement within our rapidly growing organization

Competitive compensation package

Training and support for continued success in the role

At Array Behavioral Care, we are dedicated to improving access to mental health care and creating a positive impact in the lives of our clients. Join us in our mission and be a part of a supportive and collaborative team. Apply now to become a Work at Home Email Chat Support at Array Behavioral Care!

The pay range for this role is:

25 - 29 USD per hour(Remote (Torrance, California, US))