Job Description
Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.
Job Responsibilities:
• Answer incoming calls, chats, and emails
• Research, analyze and determine the appropriate course of action
• Build trust and rapport with the customer through clear, respectful interaction
• Offer members alternative vacation options
• Solve member concerns for first call resolution
• Upsell eligible customers home warranty solutions
• Enter new customer information into the system
• Process payment deferrals and installment plans
• Problem solve, mediate, and negotiate
• Escalate issues appropriately
Education and Experience:
• High school diploma or equivalent
• Required language proficiency
• Good data entry and typing skills
• Great customer service and people skills
Please note:
Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.
This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you.
Employment Type: CONTRACTOR
Job Responsibilities:
• Answer incoming calls, chats, and emails
• Research, analyze and determine the appropriate course of action
• Build trust and rapport with the customer through clear, respectful interaction
• Offer members alternative vacation options
• Solve member concerns for first call resolution
• Upsell eligible customers home warranty solutions
• Enter new customer information into the system
• Process payment deferrals and installment plans
• Problem solve, mediate, and negotiate
• Escalate issues appropriately
Education and Experience:
• High school diploma or equivalent
• Required language proficiency
• Good data entry and typing skills
• Great customer service and people skills
Please note:
Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.
This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you.
Employment Type: CONTRACTOR
💡 Quick Summary
Seeking a career-building opportunity? The Work From Home Agent |Remote position is now open for candidates interested in the Work from home Jobs sector. This role in Oklahoma City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.