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Work From Office – BPO Jobs in Pune for Freshers and Experienced Candidates

Location: Pune, Maharashtra

Category: BPO Jobs

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Susa Recruiting Solutions

Voice Proces Tellecaler

Susa Recruiting Solutions • Pune, Maharashtra • via WorkIndia.in

2 hours ago

₹10K–₹15K a month

Full–time

No Degree Mentioned

Apply on WorkIndia.in

Job description

Salary Range : Rs. 10000 - Rs. 15000 , based on skills, experience, and interview performance

Educational Requirement : 12th Pass

Work Arrangement : Work From Office

Gender Preference : Both male and female can apply

Skills Requirement : No predefined skills necessary

Experience Requirement : Fresher

Location : Chandan Nagar

Working Hours : 09:30 am - 6:30pm | Monday to Saturday

Additional...

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Houston Skilled Consultancy

Work From Office – BPO Jobs in Pune for Freshers and Experienced Candidates

Houston Skilled Consultancy • Pune, Maharashtra • via The Elite Job

13 hours ago

$20–$30 an hour

Full–time and Part-time

No Degree Mentioned

Apply directly on The Elite Job

Job description

📝 Job Summary:

Houston Skilled Consultancy is actively hiring enthusiastic, goal-oriented, and customer-focused individuals for BPO Executive roles in Pune. This opportunity is ideal for both freshers and experienced candidates seeking to build a long-term career in the booming BPO sector. Join a dynamic team where you will have the opportunity to enhance your communication skills, grow professionally, and be a part of a fast-paced, customer-centric environment.

✅ Key Responsibilities:

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Handle inbound and/or outbound calls in a professional manner.

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Resolve customer queries, complaints, or issues efficiently and courteously.

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Follow communication scripts and standard operating procedures.

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Provide product/service information to customers accurately.

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Escalate complex or unresolved queries to the appropriate departments.

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Maintain detailed and clear records of interactions with customers.

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Meet performance targets related to call handling time, resolution rate, and customer satisfaction.

• 🎓 Required Skills and Qualifications:

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Minimum qualification: 12th Pass / Any Graduate (any stream).

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Basic computer knowledge and typing skills.

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Good verbal and written communication skills in English, Hindi, and/or regional languages (Marathi preferred).

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Willingness to work in a rotational shift environment.

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Positive attitude, patience, and strong interpersonal skills.

• 📅 Experience:

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Freshers are welcome – full training will be provided.

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Candidates with up to 2 years of experience in BPO, customer service, or telesales will be given preference.

• ⏰ Working Hours:

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Full-Time Position.

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Rotational shifts (Day/Night shifts based on process).

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6 days working with 1 rotational weekly off.

• 🧠 Knowledge, Skills, and Abilities:

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Ability to multitask and manage time efficiently.

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Customer-first attitude and strong listening skills.

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Quick learner with adaptability to new systems/processes.

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Team player with the ability to collaborate across teams.

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Professional telephone etiquette and soft-spoken communication.

• 🎁 Benefits:

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Fixed salary with timely payouts.

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Performance-based incentives and bonuses.

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Paid training and career growth opportunities.

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Work in a modern and friendly office environment.

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Employee engagement activities and fun events.

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Opportunity to move into quality, trainer, or team leader roles.

• 🌟 Why Join Houston Skilled Consultancy?

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Supportive environment that encourages skill-building and learning.

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Transparent growth paths with mentorship and feedback.

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Vibrant culture that values innovation, dedication, and teamwork.

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A great place to start and grow your career in the BPO industry.

• 📬 How to Apply:

Interested candidates can apply by sending their updated resume to us

Apply on Company Website You will be redirected to the employer’s website