Job Description
Full job description
Excellent flexibility & work/life balance - Work from home 3 days per week
Manageable caseloads that let you make a real difference
$15,900 Salary packaging + $2,650 meal and entertainment allowance
Following the upcoming departure of a long‑standing Claims Advisor, who has played a key role in our workers compensation claims team for 17 years, we are seeking a skilled professional to step into this well‑established position.
In this role, you will manage end-to-end workers’ compensation claims within our QLD self-insurance scheme at Bolton Clarke. You’ll assess liability, coordinate insurer rehabilitation and return-to-work plans and provide expert guidance to staff and stakeholders. You’ll play a key part in ensuring compliance, supporting recovery, and delivering great outcomes for our people.
Key activities:
Manage end-to-end workers’ compensation claims under QLD legislation.
Assess liability for physical and psychological injury claims.
Support recovery by coordinating medical and allied health treatment.
Develop and monitor insurer rehabilitation and return-to-work plans.
Provide advice and education on injury management and entitlements.
Maintain accurate records and process wage entitlements.
Collaborate with internal and external stakeholders to support recovery.
About you:
Qualifications in injury management, rehabilitation, or equivalent experience.
Meet the criteria for recognition as a statutory claims officer under QLD legislation.
Experience in claims or rehabilitation case management (ideally in self-insurance or WorkCover QLD).
Strong analytical, time management, and communication skills. High level communication and interpersonal skills with a demonstrated ability to build constructive and effective relationships,
Able to effectively liaise with and influence staff across all levels of Bolton Clarke
Proficient Microsoft office suite
Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.
Our Benefits
Our culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus:
$15,900 Salary packaging + $2,650 meal and entertainment allowance
Work-Life balance - Office and WFH
Mobile phone and laptop provided
A supportive, flexible, and fun positive team culture
Health Insurance discounts with Medibank
Employee Assistance Program
Free Flu Vaccinations
Fitness passport program
Options for additional purchased leave
About Us
Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.
How to Apply
To join our diverse, purpose driven organisation that offers rewarding professional development opportunities, please apply below with a resume and cover letter.
Applicants must obtain Federal Police Clearance or willingness to obtain.
Excellent flexibility & work/life balance - Work from home 3 days per week
Manageable caseloads that let you make a real difference
$15,900 Salary packaging + $2,650 meal and entertainment allowance
Following the upcoming departure of a long‑standing Claims Advisor, who has played a key role in our workers compensation claims team for 17 years, we are seeking a skilled professional to step into this well‑established position.
In this role, you will manage end-to-end workers’ compensation claims within our QLD self-insurance scheme at Bolton Clarke. You’ll assess liability, coordinate insurer rehabilitation and return-to-work plans and provide expert guidance to staff and stakeholders. You’ll play a key part in ensuring compliance, supporting recovery, and delivering great outcomes for our people.
Key activities:
Manage end-to-end workers’ compensation claims under QLD legislation.
Assess liability for physical and psychological injury claims.
Support recovery by coordinating medical and allied health treatment.
Develop and monitor insurer rehabilitation and return-to-work plans.
Provide advice and education on injury management and entitlements.
Maintain accurate records and process wage entitlements.
Collaborate with internal and external stakeholders to support recovery.
About you:
Qualifications in injury management, rehabilitation, or equivalent experience.
Meet the criteria for recognition as a statutory claims officer under QLD legislation.
Experience in claims or rehabilitation case management (ideally in self-insurance or WorkCover QLD).
Strong analytical, time management, and communication skills. High level communication and interpersonal skills with a demonstrated ability to build constructive and effective relationships,
Able to effectively liaise with and influence staff across all levels of Bolton Clarke
Proficient Microsoft office suite
Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.
Our Benefits
Our culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus:
$15,900 Salary packaging + $2,650 meal and entertainment allowance
Work-Life balance - Office and WFH
Mobile phone and laptop provided
A supportive, flexible, and fun positive team culture
Health Insurance discounts with Medibank
Employee Assistance Program
Free Flu Vaccinations
Fitness passport program
Options for additional purchased leave
About Us
Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.
How to Apply
To join our diverse, purpose driven organisation that offers rewarding professional development opportunities, please apply below with a resume and cover letter.
Applicants must obtain Federal Police Clearance or willingness to obtain.
💡 Quick Summary
Seeking a career-building opportunity? The Workers Compensation Claims Advisor position is now open for candidates interested in the Work from home Jobs sector. This role in Kelvin Grove offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
