Job Description
Hybrid work arrangement
Excellent learning and development progression opportunities
We’re team FedEx – 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.
Here, you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.
The Role
As a Workers' Compensation Specialist, your expertise and empathy will be essential in supporting our injured team members. You will ensure the efficient and effective resolution of claims while maintaining compliance with relevant legislation and regulations. FedEx is a self-insured licensee under the 'Comcare' scheme, making this role vital within our small, dedicated claims management team.
Key Responsibilities:
Proactively supporting our team members and managing claims, including working with all stakeholders to identify barriers to recovery and return to work and developing and implementing claims strategies to address these.
Maintaining close contact with team members and establishing positive, collaborative relationships with all stakeholders.
Making decisions in accordance with legislative requirements in relation to claim liability and entitlements to benefits.
Maintain detailed and organised records
Work closely with colleagues and the business to ensure benefits are paid correctly in accordance with legislative requirements
Prepare and submit required reports to regulatory agencies and internal stakeholders
Analyse data to identify trends and provide recommendations for risk mitigation
Collaborate with internal departments, including Health, Wellness and Rehabilitation Team, HR, Legal, and Safety, with a focus on securing the best outcomes.
What you’ll bring to the team
Experience in workers' compensation claims management, ideally in the Comcare scheme.
Excellent, positive communication skills, both written and verbal.
Strong administrative and organisational skills with keen attention to detail.
Strong, bias-free problem-solving skills and a passion for providing high-quality customer service.
Ability to work independently and collaboratively in a fast-paced environment, with strong time-management skills
Adaptable and flexible – able to respond quickly to rapidly changing environments.
Proficiency in MS Office Suite and other relevant software
If this position sounds like the right fit for you, then do not wait and please apply today!
💡 Quick Summary
Seeking a career-building opportunity? The Workers Compensation Specialist position is now open for candidates interested in the Health Jobs sector. This role in Mascot offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
