Job Description
Who are we?
Animal Referral Hospital Canberra is seeking an organised, proactive and motivated Workforce & Rostering Coordinator to support the staffing, rostering and day-to-day operational coordination of one of the region’s busiest specialist and emergency veterinary hospitals.
ARH Canberra provides 24/7 emergency and specialist veterinary care across emergency, medicine, surgery and critical care. Our hospital is supported by a highly skilled team of specialists, emergency veterinarians, nurses and support staff committed to delivering exceptional patient care.
This role plays a key part in ensuring the hospital is appropriately staffed, rosters are sustainable, and teams are supported so the hospital runs smoothly.
About the Role
The Workforce & Rostering Coordinator is responsible for rostering, staffing coordination and operational support across the hospital. This role works closely with the Business Manager, Nursing Manager, department leads and reception team to ensure appropriate staffing coverage, sustainable rosters and smooth day-to-day operations.
This role is ideal for someone who enjoys organisation, logistics, problem solving and working with people in a fast-paced environment.
The role will initially focus on rostering and workforce coordination, with the opportunity to grow into a broader operations role over time.
Key Responsibilities
Manage and maintain staff rosters across clinical and support teams
Coordinate leave, shift swaps and staffing coverage
Support recruitment coordination and onboarding
Assist with workforce planning and staffing sustainability
Support day-to-day hospital operations and workflow
Help resolve roster or staffing issues
Assist with operational improvements, projects and training coordination
Work across clinical, nursing, reception and leadership teams to support hospital operations
About You
We are less concerned about your exact job title and more focused on finding the right person with the right attitude and organisational skills.
This role would suit someone who is organised, proactive, calm under pressure and enjoys solving problems, coordinating people and improving how things run.
You may have experience in healthcare, veterinary, administration, rostering, hospitality, logistics, scheduling or operations.
You will likely be someone who:
Is highly organised and structured
Enjoys rostering and workforce planning
Is confident communicating with people
Is calm in fast-paced environments
Is proactive and takes initiative
Enjoys problem solving and improving systems
Can manage competing priorities
Is reliable and accountable
Wants to grow into an operations or leadership role over time
Previous rostering, workforce coordination, healthcare, veterinary or operations experience is highly desirable but not essential for the right candidate.
Employment Structure
This role can be offered as:
Full time
Part time
Flexible hours
Hourly rate or salary depending on experience
Initially the role will likely be full time while rostering and workforce systems are stabilised.
Over time, the role may transition to part time or flexible hours once systems and processes are established.
Why Join ARH Canberra?
Work in a fast-paced specialist and emergency hospital
Work with highly skilled and passionate clinical teams
Be part of a collaborative leadership group
Opportunity to grow into an operations or management role
Help shape how a busy referral hospital operates
Competitive salary based on experience
Most importantly, this role plays a key part in supporting a team that saves animal lives every day.
Apply
If you are organised, motivated, enjoy working with people and solving operational problems, we would love to hear from you.
Please apply with your CV and a short cover letter outlining your experience in rostering, workforce coordination, administration, healthcare, veterinary or operations roles.
Job Types: Full-time, Part-time
Pay: $55,000.00 – $75,000.00 per year
Expected hours: 15 – 38 per week
Benefits:
Employee discount
Employee mentoring program
Free drinks
Gym membership
Professional development assistance
Salary packaging
Work Location: In person
Animal Referral Hospital Canberra is seeking an organised, proactive and motivated Workforce & Rostering Coordinator to support the staffing, rostering and day-to-day operational coordination of one of the region’s busiest specialist and emergency veterinary hospitals.
ARH Canberra provides 24/7 emergency and specialist veterinary care across emergency, medicine, surgery and critical care. Our hospital is supported by a highly skilled team of specialists, emergency veterinarians, nurses and support staff committed to delivering exceptional patient care.
This role plays a key part in ensuring the hospital is appropriately staffed, rosters are sustainable, and teams are supported so the hospital runs smoothly.
About the Role
The Workforce & Rostering Coordinator is responsible for rostering, staffing coordination and operational support across the hospital. This role works closely with the Business Manager, Nursing Manager, department leads and reception team to ensure appropriate staffing coverage, sustainable rosters and smooth day-to-day operations.
This role is ideal for someone who enjoys organisation, logistics, problem solving and working with people in a fast-paced environment.
The role will initially focus on rostering and workforce coordination, with the opportunity to grow into a broader operations role over time.
Key Responsibilities
Manage and maintain staff rosters across clinical and support teams
Coordinate leave, shift swaps and staffing coverage
Support recruitment coordination and onboarding
Assist with workforce planning and staffing sustainability
Support day-to-day hospital operations and workflow
Help resolve roster or staffing issues
Assist with operational improvements, projects and training coordination
Work across clinical, nursing, reception and leadership teams to support hospital operations
About You
We are less concerned about your exact job title and more focused on finding the right person with the right attitude and organisational skills.
This role would suit someone who is organised, proactive, calm under pressure and enjoys solving problems, coordinating people and improving how things run.
You may have experience in healthcare, veterinary, administration, rostering, hospitality, logistics, scheduling or operations.
You will likely be someone who:
Is highly organised and structured
Enjoys rostering and workforce planning
Is confident communicating with people
Is calm in fast-paced environments
Is proactive and takes initiative
Enjoys problem solving and improving systems
Can manage competing priorities
Is reliable and accountable
Wants to grow into an operations or leadership role over time
Previous rostering, workforce coordination, healthcare, veterinary or operations experience is highly desirable but not essential for the right candidate.
Employment Structure
This role can be offered as:
Full time
Part time
Flexible hours
Hourly rate or salary depending on experience
Initially the role will likely be full time while rostering and workforce systems are stabilised.
Over time, the role may transition to part time or flexible hours once systems and processes are established.
Why Join ARH Canberra?
Work in a fast-paced specialist and emergency hospital
Work with highly skilled and passionate clinical teams
Be part of a collaborative leadership group
Opportunity to grow into an operations or management role
Help shape how a busy referral hospital operates
Competitive salary based on experience
Most importantly, this role plays a key part in supporting a team that saves animal lives every day.
Apply
If you are organised, motivated, enjoy working with people and solving operational problems, we would love to hear from you.
Please apply with your CV and a short cover letter outlining your experience in rostering, workforce coordination, administration, healthcare, veterinary or operations roles.
Job Types: Full-time, Part-time
Pay: $55,000.00 – $75,000.00 per year
Expected hours: 15 – 38 per week
Benefits:
Employee discount
Employee mentoring program
Free drinks
Gym membership
Professional development assistance
Salary packaging
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Workforce & Rostering Coordinator position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.