Workforce Rostering Officer

💰 $5,040 - $8,064 (Est.) 📍 Adelaide 🕐 Today

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Based at Hindmarsh
8 week rotational shifts
This is your chance to showcase your rostering expertise!
Join a supportive high performing team of rostering gurus who schedule services for older people in the community
This is your opportunity to bring your rostering expertise into a high-performing, supportive team that keeps our Community Aged Care services running smoothly. If you love solving problems on the fly, working at pace, and playing a hands-on role in coordinating support for older South Australians, this role is built for you.

Who are we looking for?
Our Community Aged Care team needs an experienced, confident rostering specialist who thrives in the sweet spot between teamwork and autonomy.

You’re someone who:

Thinks fast, stays calm under pressure, and loves solving complex rostering puzzles.
Manages multiple competing priorities without losing accuracy or empathy.
Enjoys talking to customers and seeing the direct impact your work has on their daily lives.
If you’re looking for a role where your rostering skills genuinely make a difference, you’ll fit right in.

What you’ll do
Maintain and edit optimised rosters that balance forecasted demand with real-time changes.
Match customer needs with staff experience, skills and availability.
Communicate clearly and compassionately with customers, carers, coordinators, and care staff.
Manage shift coverage for planned/unplanned leave with a solution-focused mindset.
Keep rostering systems accurate, efficient, and aligned with best-practice care standards.
Liaise closely with Coordinators and Nurses to ensure service delivery runs smoothly.
Respond promptly to rostering queries through a high-volume email inbox.
Ensure timesheets and records are completed accurately and on time.
What you’ll bring
Proven rostering experience (essential) ideally within aged care, disability, community or similar.
Strong communication skills with a genuine customer-first approach.
Excellent organisational and prioritisation skills, especially in fast-moving environments.
A solid understanding of best-practice rostering, workforce management and optimisation.
Confidence using rostering systems and digital tools.
Empathy, professionalism, and the ability to build rapport with diverse people.
A proactive, adaptable mindset — you move with change rather than resist it.
Why AnglicareSA?
AnglicareSA, South Australia's leading social services provider, empowers over 60,000 individuals annually. Our 2,000 passionate employees and 300+ dedicated volunteers work tirelessly to support individuals, families, and communities. We address immediate needs while fostering empowerment, dignity, and maintaining control in their lives.

From emergency assistance to lifelong support, our diverse services cater to every life stage. We champion social justice, equality, and strong communities, because together, we change lives.

Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.

Here’s what you can expect in your career at AnglicareSA:

So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.
So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
So much compassion, and a place to belong: At AnglicareSA, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.
More to enjoy:
Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships
Grow your skills and career with learning programs and professional development pathways.
Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more
Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities
Our impact starts with you
Join AnglicareSA, and help us change lives and communities.

To apply, simply click the “Apply” button and submit your application. *(direct applications only, no agencies please).

Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.
For more information, please contact Lauren, Recruitment Business Partner, at [email protected] Please note we do not accept applications via email.

At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.

Please note visa sponsorship is not available for this position.


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💡 Quick Summary

Seeking a career-building opportunity? The Workforce Rostering Officer position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: AnglicareSA

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Workforce Rostering Officer in Adelaide is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Workforce Rostering Officer is an on-site position based in Adelaide. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Workforce Rostering Officer. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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