Job Description
Full job description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
This position is varied and at times hands on. There will be a requirement to interface with members from all levels of the organisation and the public. The ideal candidate should have a friendly, pleasant and energetic personality, who enjoys providing excellent customer service.
Responsibilities
Provide superior customer service to meet the on-site client’s expectations
Build and develop effective client/stakeholder relationships across multiple levels of the organisation.
Monitor procedures to ensure client’s expectations are conveyed and worked upon Health and Safety compliant.
Manage safety procedures to ensure the provision of a safe working environment
Provide support to the Facilities Manager for all initiatives, process implementation, reports and project related matters when required.
Proactively support daily Reception Operations, and set ups for client events.
Assist with coordinating moves and changes in the office space.
Manage Google’s Ticketing System requests - Focal point for day-to-day operational activities
Proactively manage meeting room bookings, ensuring a seamless experience for all requesters.
Assist with the monitoring of Planned Preventative Maintenance (soft services) programme and ensure vendors perform and carry out all services as per schedule.
Key Skills
A strong communicator with good presentation skills and possesses strong verbal and written communication skills.
Someone who has a passion for quality - an eye for detail to make sure the best delivery of services
Self-motivated, confident and energetic
A team player who can cooperate and work well with others to meet targets
Able to initiate and follow through with improvement initiatives
Able to work independently and effectively deal with stressful situations
Demonstrates proactive and professional approach to customer service and stakeholder engagement
Able to interact with a wide range of client staff, including senior levels and support staff
Employee Specification
Minimum two years' experience in Facilities Management, Administration, or Hospitality preferred
Demonstrated broad range of relevant experience
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
This position is varied and at times hands on. There will be a requirement to interface with members from all levels of the organisation and the public. The ideal candidate should have a friendly, pleasant and energetic personality, who enjoys providing excellent customer service.
Responsibilities
Provide superior customer service to meet the on-site client’s expectations
Build and develop effective client/stakeholder relationships across multiple levels of the organisation.
Monitor procedures to ensure client’s expectations are conveyed and worked upon Health and Safety compliant.
Manage safety procedures to ensure the provision of a safe working environment
Provide support to the Facilities Manager for all initiatives, process implementation, reports and project related matters when required.
Proactively support daily Reception Operations, and set ups for client events.
Assist with coordinating moves and changes in the office space.
Manage Google’s Ticketing System requests - Focal point for day-to-day operational activities
Proactively manage meeting room bookings, ensuring a seamless experience for all requesters.
Assist with the monitoring of Planned Preventative Maintenance (soft services) programme and ensure vendors perform and carry out all services as per schedule.
Key Skills
A strong communicator with good presentation skills and possesses strong verbal and written communication skills.
Someone who has a passion for quality - an eye for detail to make sure the best delivery of services
Self-motivated, confident and energetic
A team player who can cooperate and work well with others to meet targets
Able to initiate and follow through with improvement initiatives
Able to work independently and effectively deal with stressful situations
Demonstrates proactive and professional approach to customer service and stakeholder engagement
Able to interact with a wide range of client staff, including senior levels and support staff
Employee Specification
Minimum two years' experience in Facilities Management, Administration, or Hospitality preferred
Demonstrated broad range of relevant experience
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
💡 Quick Summary
Seeking a career-building opportunity? The Workplace Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
