Workshop Foreman/Controller

Location

Waitara NSW 2077

Benefits

Pulled from the full job description

Opportunities for advancement

Full job description

Mercedes-Benz Hornsby is part of Autosports Group, which is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. Currently we have over 1800 employees across over 60 Dealerships in NSW / QLD / VIC and NZ.

We are looking for an experienced Workshop Foreman to join our fast-paced team in Hornsby.

What WE Can Offer You in The Role?

Established Reputation: Join a dealership with a solid reputation for customer satisfaction, trust, and excellence in service.

Career Growth: Our commitment to your professional development means ample opportunities for advancement within our organisation and also external professional development.

Supportive and Experienced Team: Collaborate with a dedicated and motivated team of professionals who share your passion for the automotive industry.

Innovation and Marketing: State -of-the-art facilities, evolving technology and dedicated marketing teams per brand.

In this role your key responsibilities will include:

Conducting vehicle diagnostics, service and repairs

Adhering to checklists and quality control standards to ensure customer satisfaction is achieved.

Abiding by Mercedes-Benz warranty guidelines for all warranty work.

Maintaining accurate reports

Completing repair work and/or maintenance as per the repair order to dealership and brand requirements

Keep up to date with mandatory factory training

Conducting road/quality tests in a timely and efficient manner whilst ensuring that all faults are identified and documented on all relevant service documentation

Maintaining effective channels of communication with staff and customers at all times and ensure that all forms of communication are done in a way which is complimentary to the Mercedes-Benz brand and image

Ensuring a detailed knowledge of Mercedes-Benz products are maintained, including keeping up-to-date with all workshop technical literature and software.

To ensure success within this role you will have:

Technical qualifications as an automotive technician/mechanic

Experience working with late model European vehicles, Mercedes-Benz.

Experience with vehicle diagnostics

Strong interpersonal and communication skills

The ability to work as part of a team that supports each other and is committed to delivering a high standard of workmanship and customer service

A current, valid driver's licence

At ASG our purpose is to drive endless possibilities, for our customers, employees, shareholders, and brand partners. Our Values include Strive for Excellence, Care, The Village and to Lead Change. We warmly welcome people of all genders, backgrounds, and situations to deliver an equal diverse customer base.