Job Description
Full–time
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> Roles & Responsibilities:
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> - Answering calls from customers professionally and responding to customer inquiries and complaints.
> - Researching required information using available resources.
> - Handling and resolving customer complaints regarding product sales to customer service problems.
> - Providing customers with the organization’s service and product information.
> - Processing forms, orders, and applications requested by the customers.
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> Skill Set Required:
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> - Minimum level of German certification - B2.
> - Having a voice process experience is preferred.
> - Good oral and written ability in German.
> - Excellent listening and interpersonal skills.
> - High customer service orientation.
> - Excellent communication skill for phone calls
💡 Quick Summary
Seeking a career-building opportunity? The XA702 | Call Center Agent | German Voice Process position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.