Job Description
Handle inbound and outbound calls professionally with empathy and accuracy.
Provide information about treatments, consultation booking, and follow-up procedures.
Maintain records of calls, leads, and patient follow-ups in CRM or Excel.
Convert inquiries into confirmed appointments or treatment starts.
Coordinate with doctors, front desk, and marketing teams for lead updates.
Manage WhatsApp and SMS follow-ups in a timely and polite manner.
Maintain strict confidentiality of patient data and communication.
Handle patient grievances calmly and escalate to seniors when required
Job Types: Full-time, Fresher
Pay: ₹9,531.40 - ₹19,614.81 per month
Benefits:
Health insurance
Work from home
💡 Quick Summary
Seeking a career-building opportunity? The Zepto-blinkit process Hindi Calling position is now open for candidates interested in the Fresher Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
