Job Description
An Equal Opportunity Employer
Nature of Work
This is specialized advanced level public contact work assisting with the City's zoning ordinances. Work involves assisting the public with applications for Certificates of Use, Accessory Uses and other zoning documents.
An employee in this position is responsible for working directly with the public explaining the City of Miami zoning ordinances and providing assistance and general oversight of the application process including a preliminary review of construction plans. Addresses and directs telephone inquiries including call back requests left on the 311-county information hotline pertaining to the City's zoning ordinances. Makes copies, scans documents, and maintains section files and records.
Essential Functions
Provides customer service as necessary to the public regarding zoning section applications, including distributing the appropriate applications such as: Certificates of Use, Accessory Uses, and other zoning documents.
Provides public records while following proper procedures and established standards.
Answers telephone inquiries pertaining to zoning information. Provides the appropriate information and directs the caller as necessary.
Returns telephone call back requests received through the 311-county information hotline within the required window of time as determined by the department to provide assistance and guidance to public.
Provides clerical support to the zoning section including, but not limited to: making copies, scanning documents, drafting Zoning Verification Letters, researching records and maintaining section files.
Provides preliminary zoning information to developers and property owners regarding parking requirements, setback information, and other zoning related inquiries.
Disseminates information in reference to the City of Miami zoning ordinances.
Reviews tax cards, surveys, plans, and history documents to verify compliance with zoning standards for zoning applications.
Verifies ******* applications meet the minimum requirements for final review and generates invoices for processing.
Processes, reviews and approves Certificate of Use applications.
Processes, reviews and approves applications for accessory use permits.
Processes Certificate of Use amendments that meet city ordinance standards.
Minimum Requirements
Performs other related work as required.
A minimum of 60 college credits and two (2) years experience performing public contact work. Six (6) months experience related to zoning, inspections, plans processing or code administration.
OR
Equivalent combination of education and experience beyond a high school diploma or its equivalent a nd six (6) months of the required experience.
Documentation Requirements
Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
THE FOLLOWING DOCUMENTS ARE REQUIRED AT TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:
Proof of education in the form of transcripts reflecting a minimum of sixty (60) college credits or higher from an accredited insitution . If submitting transcripts, submitted transcripts must include the following: student's name, school name, number of credits, degree completion, and major. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency. Translations of diploma/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.
To qualify under the equivalency clause, applicant must provide proof of education in one or more of the following applicable forms: copy of high school diploma or equivalent, transcript showing at least 60 college credits, Associate's degree, or Bachelor's degree or higher in an unrelated field.
Nature of Work
This is specialized advanced level public contact work assisting with the City's zoning ordinances. Work involves assisting the public with applications for Certificates of Use, Accessory Uses and other zoning documents.
An employee in this position is responsible for working directly with the public explaining the City of Miami zoning ordinances and providing assistance and general oversight of the application process including a preliminary review of construction plans. Addresses and directs telephone inquiries including call back requests left on the 311-county information hotline pertaining to the City's zoning ordinances. Makes copies, scans documents, and maintains section files and records.
Essential Functions
Provides customer service as necessary to the public regarding zoning section applications, including distributing the appropriate applications such as: Certificates of Use, Accessory Uses, and other zoning documents.
Provides public records while following proper procedures and established standards.
Answers telephone inquiries pertaining to zoning information. Provides the appropriate information and directs the caller as necessary.
Returns telephone call back requests received through the 311-county information hotline within the required window of time as determined by the department to provide assistance and guidance to public.
Provides clerical support to the zoning section including, but not limited to: making copies, scanning documents, drafting Zoning Verification Letters, researching records and maintaining section files.
Provides preliminary zoning information to developers and property owners regarding parking requirements, setback information, and other zoning related inquiries.
Disseminates information in reference to the City of Miami zoning ordinances.
Reviews tax cards, surveys, plans, and history documents to verify compliance with zoning standards for zoning applications.
Verifies ******* applications meet the minimum requirements for final review and generates invoices for processing.
Processes, reviews and approves Certificate of Use applications.
Processes, reviews and approves applications for accessory use permits.
Processes Certificate of Use amendments that meet city ordinance standards.
Minimum Requirements
Performs other related work as required.
A minimum of 60 college credits and two (2) years experience performing public contact work. Six (6) months experience related to zoning, inspections, plans processing or code administration.
OR
Equivalent combination of education and experience beyond a high school diploma or its equivalent a nd six (6) months of the required experience.
Documentation Requirements
Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
THE FOLLOWING DOCUMENTS ARE REQUIRED AT TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:
Proof of education in the form of transcripts reflecting a minimum of sixty (60) college credits or higher from an accredited insitution . If submitting transcripts, submitted transcripts must include the following: student's name, school name, number of credits, degree completion, and major. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency. Translations of diploma/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.
To qualify under the equivalency clause, applicant must provide proof of education in one or more of the following applicable forms: copy of high school diploma or equivalent, transcript showing at least 60 college credits, Associate's degree, or Bachelor's degree or higher in an unrelated field.
💡 Quick Summary
Seeking a career-building opportunity? The ZONING INFORMATION TECHNICIAN position is now open for candidates interested in the Technician Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.