Job Description:

Develop comprehensive documentation that meets organizational standards
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
Evaluate current content and develop innovative approaches for improvement
Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation