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1 Year Contract Call Centre Officers (Office hours/ shifts) #NJN

Place of work Singapur
Contract type Full-time
Start date 3 weeks ago
Salary -

Job details

Job description, work day and responsibilities

Work Hours:

5 day work week, rotating shift including weekends and public holidays

Rotating shift timings:
• 08.00AM to 05.30PM
• 08.30AM to 06.00PM
• 02.30PM to 12.00AM
• 11.30PM to 09.00AM

OR

Monday to Friday, 8.30am - 6pm

Responsibilities:
• Act as the first point of contact for the customers
• Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction via email.
• Provide satisfactory explanation to customer and take remedial action where necessary.
• Provide pro-active feedback to the customer to ensure that the committed ETA is respected.
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems.

Requirements:
• Minimum GCE O Level/ Higher Nitec in any field
• Prior experience in call centre environment is a plus
• Entry Level candidates are welcome to apply

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Company address

India
Andhra Pradesh
Singapur Show on map Get directions
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #1270149, Published: 3 weeks ago, Company registered: 1 month ago

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