Job Description
Full job description
About SickKids
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.
Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.
Position Description
We are looking for a Patient Information Clerk to join Unit 8C - Burns, Plastics, Urology, and Ophthalmology at SickKids. We are looking to hire a permanent staff for an evening position.
As a Patient Information Clerk, you will frequently be the first point of contact when patients and families arrive to the department. You will provide service in a customer-focused manner. You will facilitate the delivery of patient care by providing a high level of support and assistance to patient cluster staff and patients/families. You will also support the operation of the team/department by providing clerical and administrative functions in a proactive, organized manner.
Here's What You'll Get To Do
Greet patients and families, and assist in meeting their needs when appropriate
Schedule and coordinate appointments and meetings
Organize and maintain patient charts, as well as electronic and paper information filing systems
Maintain electronic calendars/schedules
Coordinate unit administrative functions to ensure efficient operation of the unit, within scope of authority
Prepare requisitions
Provide clerical support to all health care staff
Perform other duties as assigned Facilitate the delivery of patient care by providing a high level of support and assistance to patient cluster staff and patients/families
Support the operation of the team/department by providing clerical and administrative functions in a proactive, organized manner
Arrange patient transport to internal/external hospitals/care centres
Prepare and forward requisitions/documents to appropriate personal in a timely manner.
Here's What You'll Need
Diploma from a recognized Medical Administration program
Medical Terminology certificate
Previous clerical experience in a hospital/medical environment
Experience with patient registration systems is required
Basic proficiency with computers (i.e. word processing)
Strong communication, interpersonal and organization skills
Demonstrated problem solving abilities
Ability to be self-directed, to be flexible and to take initiative
Attention to detail and efficient time management
Strong customer service orientation
Patient registration experience is an asset
Demonstrated commitment and actions in advancing equity, diversity, and inclusion objectives
Employment Type: Permanent, Full-Time (0.8 FTE; 30 hours/week)
Our Commitment to Diversity
SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.
Accessibility & Accommodation
If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.
How To Apply
Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.
Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.
About SickKids
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.
Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.
Position Description
We are looking for a Patient Information Clerk to join Unit 8C - Burns, Plastics, Urology, and Ophthalmology at SickKids. We are looking to hire a permanent staff for an evening position.
As a Patient Information Clerk, you will frequently be the first point of contact when patients and families arrive to the department. You will provide service in a customer-focused manner. You will facilitate the delivery of patient care by providing a high level of support and assistance to patient cluster staff and patients/families. You will also support the operation of the team/department by providing clerical and administrative functions in a proactive, organized manner.
Here's What You'll Get To Do
Greet patients and families, and assist in meeting their needs when appropriate
Schedule and coordinate appointments and meetings
Organize and maintain patient charts, as well as electronic and paper information filing systems
Maintain electronic calendars/schedules
Coordinate unit administrative functions to ensure efficient operation of the unit, within scope of authority
Prepare requisitions
Provide clerical support to all health care staff
Perform other duties as assigned Facilitate the delivery of patient care by providing a high level of support and assistance to patient cluster staff and patients/families
Support the operation of the team/department by providing clerical and administrative functions in a proactive, organized manner
Arrange patient transport to internal/external hospitals/care centres
Prepare and forward requisitions/documents to appropriate personal in a timely manner.
Here's What You'll Need
Diploma from a recognized Medical Administration program
Medical Terminology certificate
Previous clerical experience in a hospital/medical environment
Experience with patient registration systems is required
Basic proficiency with computers (i.e. word processing)
Strong communication, interpersonal and organization skills
Demonstrated problem solving abilities
Ability to be self-directed, to be flexible and to take initiative
Attention to detail and efficient time management
Strong customer service orientation
Patient registration experience is an asset
Demonstrated commitment and actions in advancing equity, diversity, and inclusion objectives
Employment Type: Permanent, Full-Time (0.8 FTE; 30 hours/week)
Our Commitment to Diversity
SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.
Accessibility & Accommodation
If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.
How To Apply
Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.
Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.
💡 Quick Summary
Seeking a career-building opportunity? The 8C Patient Information Clerk - Evenings position is now open for candidates interested in the Health Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.