Job Description
Full job description
9 month fixed term contact
Inclusive culture with a focus on creating genuine career opportunities
Opportunity to collaborate with some of the brightest and best minds in Australia
We are Woolworths Group
We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
What you’ll do
Manage daily administrative tasks and ensure accurate data entry for new and existing articles, utilizing proficiency in systems like SAP, Partner Hub, Google, and Microsoft.
Work closely with the Category Management team to develop and execute promotional plans, managing system load-ins and overseeing catalogue sign-offs (including Cartology marketing assets and Terms & Conditions).
Partner seamlessly with internal teams, external suppliers, and Category Managers to drive commercial value, achieve team objectives, and elevate the overall customer experience.
Act as the primary point of contact for daily store inquiries and manage the Gift Card inbox to efficiently resolve customer complaints and queries.
Navigate and resolve legal queries specific to the Gift Card category, ensuring all promotional and marketing materials remain compliant.
What you’ll bring
Willingness to learn and collaborate with the wider team and adapt with changing conditions
Previous administration experience and be highly organised and capable of juggling multiple priorities simultaneously
A passion for retail
Strong commercial acumen and proficient with excel and google environment
Skilled professional with passion for customers
Excellent interpersonal and relationship skills, verbal and written communication skills
Comfortable working in a fast paced and dynamic team environment
What you’ll experience
A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams.
Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
9 month fixed term contact
Inclusive culture with a focus on creating genuine career opportunities
Opportunity to collaborate with some of the brightest and best minds in Australia
We are Woolworths Group
We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
What you’ll do
Manage daily administrative tasks and ensure accurate data entry for new and existing articles, utilizing proficiency in systems like SAP, Partner Hub, Google, and Microsoft.
Work closely with the Category Management team to develop and execute promotional plans, managing system load-ins and overseeing catalogue sign-offs (including Cartology marketing assets and Terms & Conditions).
Partner seamlessly with internal teams, external suppliers, and Category Managers to drive commercial value, achieve team objectives, and elevate the overall customer experience.
Act as the primary point of contact for daily store inquiries and manage the Gift Card inbox to efficiently resolve customer complaints and queries.
Navigate and resolve legal queries specific to the Gift Card category, ensuring all promotional and marketing materials remain compliant.
What you’ll bring
Willingness to learn and collaborate with the wider team and adapt with changing conditions
Previous administration experience and be highly organised and capable of juggling multiple priorities simultaneously
A passion for retail
Strong commercial acumen and proficient with excel and google environment
Skilled professional with passion for customers
Excellent interpersonal and relationship skills, verbal and written communication skills
Comfortable working in a fast paced and dynamic team environment
What you’ll experience
A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams.
Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
💡 Quick Summary
Seeking a career-building opportunity? The Account Assistant - Gift Cards position is now open for candidates interested in the Work from home Jobs sector. This role in Bella Vista offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
