Job Description
Teifi Digital, a Shopify Plus Platinum partner, excels in resolving complex e-commerce challenges. We focus on integrating large catalogs, sophisticated data frameworks, and legacy systems into seamless unified commerce and B2B solutions, delivering unparalleled customer experiences. Our skill in deploying Shopify Plus caters to top-tier merchants in manufacturing, parts, distribution, retail, and B2B, ensuring minimal technical debt and maximized e-commerce revenue.
Role Overview
We’re hiring an Account Executive to support sales for Teifi Labs, our Shopify products company.
This role exists to own inbound Workmate sales motion and select outbound activities. You’ll run frequent demos, manage a pipeline of leads, solicit specific deals in our ICP, and push deals through efficiently with clean sales-to-delivery handoff.
This is a hands-on role for someone who thrives in fast-paced environments, enjoys high deal velocity, and wants to help shape how we sell and deliver Workmate at scale.
Key Responsibilities
Sales Ownership
Own inbound Workmate sales cycles from first call to closed-won.
Manage a high-volume pipeline with short sales cycles.
Run frequent demos of Labs products.
Clearly communicate how Workmate solves real retail operational problems and why it’s valuable.
Shopify Co-Selling
Co-sell closely with Shopify Retail Account Executives.
Act as the primary Teifi Labs contact for Shopify-referred Workmate leads.
Ensure fast follow-up, tight communication, and smooth deal progression with co-sellers
Discovery, Scoping
Lead effective discovery sessions to understand merchant workflows.
Scope Workmate use cases including inventory management, service-based workflows, employee management, and retail operations.
Partner with Solutions Engineering and delivery leads when complexity increases.
Build clear, accurate proposals aligned to delivery expectations.
Sales Delivery Handoff
Ensure clean, well-documented handoffs to delivery teams.
Capture requirements, assumptions, and constraints clearly.
Proactively identify friction in the sales and handoff process.
Continuously improve documentation, tooling, and workflows to support scale.
Product & Revenue Collaboration
Stay current on the Workmate product roadmap and newly shipped features.
Bring structured merchant feedback to Product and Delivery teams.
Maintain accurate CRM data, notes, and forecasting.
Report clearly on pipeline health, conversion, and revenue.
Qualifications
Comfortable running frequent demos and merchant-led conversations.
Clear, structured documentation and strong organizational habits.
Able to operate quickly without sacrificing clarity or accuracy.
Nice to have: Previous sales experience
Nice to have: Understanding of Shopify, with emphasis on Shopify POS and retail workflows.
Benefits & Perks
Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees
The pay range for this role is:
50,000 - 60,000 CAD per year(Vancouver)
Role Overview
We’re hiring an Account Executive to support sales for Teifi Labs, our Shopify products company.
This role exists to own inbound Workmate sales motion and select outbound activities. You’ll run frequent demos, manage a pipeline of leads, solicit specific deals in our ICP, and push deals through efficiently with clean sales-to-delivery handoff.
This is a hands-on role for someone who thrives in fast-paced environments, enjoys high deal velocity, and wants to help shape how we sell and deliver Workmate at scale.
Key Responsibilities
Sales Ownership
Own inbound Workmate sales cycles from first call to closed-won.
Manage a high-volume pipeline with short sales cycles.
Run frequent demos of Labs products.
Clearly communicate how Workmate solves real retail operational problems and why it’s valuable.
Shopify Co-Selling
Co-sell closely with Shopify Retail Account Executives.
Act as the primary Teifi Labs contact for Shopify-referred Workmate leads.
Ensure fast follow-up, tight communication, and smooth deal progression with co-sellers
Discovery, Scoping
Lead effective discovery sessions to understand merchant workflows.
Scope Workmate use cases including inventory management, service-based workflows, employee management, and retail operations.
Partner with Solutions Engineering and delivery leads when complexity increases.
Build clear, accurate proposals aligned to delivery expectations.
Sales Delivery Handoff
Ensure clean, well-documented handoffs to delivery teams.
Capture requirements, assumptions, and constraints clearly.
Proactively identify friction in the sales and handoff process.
Continuously improve documentation, tooling, and workflows to support scale.
Product & Revenue Collaboration
Stay current on the Workmate product roadmap and newly shipped features.
Bring structured merchant feedback to Product and Delivery teams.
Maintain accurate CRM data, notes, and forecasting.
Report clearly on pipeline health, conversion, and revenue.
Qualifications
Comfortable running frequent demos and merchant-led conversations.
Clear, structured documentation and strong organizational habits.
Able to operate quickly without sacrificing clarity or accuracy.
Nice to have: Previous sales experience
Nice to have: Understanding of Shopify, with emphasis on Shopify POS and retail workflows.
Benefits & Perks
Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees
The pay range for this role is:
50,000 - 60,000 CAD per year(Vancouver)
💡 Quick Summary
Seeking a career-building opportunity? The Account Executive, Teifi Labs position is now open for candidates interested in the Customer Care sector. This role in Vancouver offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
