Job Description
Full job description
Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
AbbVie is an equal opportunity employer, and dedicated to fostering an inclusive, flexible, and supportive workplace that values and respects every individual. We are committed to operating with integrity, driving innovation, transforming lives, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability. We ensure a fair and inclusive recruitment process without discrimination against any employee or applicant because of, and not limited to, race, religion, age, physical or mental disability, gender identity or expression, ****** orientation, or marital status. Our hiring process is flexible and accessible, so if you have any specific requests or accessibility requirement, please feel comfortable to let our team know by emailing CareersANZ@abbvie.com or speaking with your Recruiter and we'll make any necessary adjustments to accommodate your needs.
Job Description
The Account Manager, HCV is responsible for executing on brand strategy and tactical plans in field, delivering on sales performance and effectively managing assigned territory and targeted accounts. You will need to be able to build strong customer relationships and manage customer needs to maximise short and long term sales performance, always placing the patient into the centre of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
This territory covers Newcastle and the Central Coast region.
KEY DUTIES AND RESPONSIBILITIES
Deliver sales performance, key brand indicators, financial targets, marketing objectives and other key goals in order to meet or exceed on those objectives.
Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win outcomes between AbbVie and customers.
Develop and execute a call plan that achieves set call metrics and optimises coverage and frequency to key customers in order to maximise access and sales opportunities.
Manage multiple brands/indications in line with strategy guidance
Conduct pre and post call analysis and evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.
Report any adverse event within 24 hours as per AbbVie’s policies and procedures.
Proactively participate in AbbVie’s WHS programs, adhere to policies and promote a safe work environment at all times.
Adhere to AbbVie’s internal codes of conduct and compliance processes.
Other ad hoc duties such as administrative duties, as requested.
Qualifications
Preferred Bachelor's degree, biological sciences, pharmacy, business related field, or equivalent.
Demonstrated specialty sales experience, ideally in HCV area
Proven track record of success in selling and excellent presentation skills.
Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognised as an expert resource by all relevant stakeholders.
Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximise business opportunities to address challenges. Provides impact with ideas for the larger organisation and anticipates and responds to changes.
Operates effectively in a shared territory with high levels of collaboration.
Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organisational levels.
Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with colleagues and broader team.
Flexibility and Availability: In line with Australia’s 'Right to Disconnect' legislation, we recognise and respect employees' right to refuse contact outside of their working hours, unless such refusal is deemed unreasonable. As we operate in an international, matrixed environment, there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.
Additional Information
WAYS WE WORK
All For One Abbvie; We weigh all decisions against the common good. We inspire, share and create as a team. We solve problems for all rather than serving our immediate team.
Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly, embrace experimentation, and learn what doesn’t work and get on to what does.
Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results, staying keenly aware of the urgency in all we do.
Clear & Courageous; Open, honest, candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
Make Possibilities Real; We question with endless curiosity. We’re never satisfied with good enough—patients depend on us to deliver more. We challenge ourselves to find creative, constructive solutions to turn possibilities into reality.
CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT
AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers.
AbbVie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws.
All AbbVie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law.
Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal.
AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
AbbVie is an equal opportunity employer, and dedicated to fostering an inclusive, flexible, and supportive workplace that values and respects every individual. We are committed to operating with integrity, driving innovation, transforming lives, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability. We ensure a fair and inclusive recruitment process without discrimination against any employee or applicant because of, and not limited to, race, religion, age, physical or mental disability, gender identity or expression, ****** orientation, or marital status. Our hiring process is flexible and accessible, so if you have any specific requests or accessibility requirement, please feel comfortable to let our team know by emailing CareersANZ@abbvie.com or speaking with your Recruiter and we'll make any necessary adjustments to accommodate your needs.
Job Description
The Account Manager, HCV is responsible for executing on brand strategy and tactical plans in field, delivering on sales performance and effectively managing assigned territory and targeted accounts. You will need to be able to build strong customer relationships and manage customer needs to maximise short and long term sales performance, always placing the patient into the centre of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
This territory covers Newcastle and the Central Coast region.
KEY DUTIES AND RESPONSIBILITIES
Deliver sales performance, key brand indicators, financial targets, marketing objectives and other key goals in order to meet or exceed on those objectives.
Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win outcomes between AbbVie and customers.
Develop and execute a call plan that achieves set call metrics and optimises coverage and frequency to key customers in order to maximise access and sales opportunities.
Manage multiple brands/indications in line with strategy guidance
Conduct pre and post call analysis and evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.
Report any adverse event within 24 hours as per AbbVie’s policies and procedures.
Proactively participate in AbbVie’s WHS programs, adhere to policies and promote a safe work environment at all times.
Adhere to AbbVie’s internal codes of conduct and compliance processes.
Other ad hoc duties such as administrative duties, as requested.
Qualifications
Preferred Bachelor's degree, biological sciences, pharmacy, business related field, or equivalent.
Demonstrated specialty sales experience, ideally in HCV area
Proven track record of success in selling and excellent presentation skills.
Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognised as an expert resource by all relevant stakeholders.
Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximise business opportunities to address challenges. Provides impact with ideas for the larger organisation and anticipates and responds to changes.
Operates effectively in a shared territory with high levels of collaboration.
Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organisational levels.
Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with colleagues and broader team.
Flexibility and Availability: In line with Australia’s 'Right to Disconnect' legislation, we recognise and respect employees' right to refuse contact outside of their working hours, unless such refusal is deemed unreasonable. As we operate in an international, matrixed environment, there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.
Additional Information
WAYS WE WORK
All For One Abbvie; We weigh all decisions against the common good. We inspire, share and create as a team. We solve problems for all rather than serving our immediate team.
Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly, embrace experimentation, and learn what doesn’t work and get on to what does.
Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results, staying keenly aware of the urgency in all we do.
Clear & Courageous; Open, honest, candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
Make Possibilities Real; We question with endless curiosity. We’re never satisfied with good enough—patients depend on us to deliver more. We challenge ourselves to find creative, constructive solutions to turn possibilities into reality.
CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT
AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers.
AbbVie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws.
All AbbVie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law.
Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal.
AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
💡 Quick Summary
Seeking a career-building opportunity? The Account Manager, HCV position is now open for candidates interested in the Insurance sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Insurance is a plus.