Account Manager/Sales
Salary
$35,000–$100,000 a year
Job details
Job description, work day and responsibilities
Location
Calgary, AB•Hybrid work
Benefits
Pulled from the full job description
Designated paid holidays
Paid vacation
On-site parking
Full job description
V & L Express is a top 3PL provider specializing in in-home deliveries and last-mile small parcel services across Canada and the U.S. We deliver and assemble products with white-glove precision, helping businesses scale and save on shipping.
Job Summary
We are seeking an experienced and motivated Account Manager/Dispatcher with strong sales acumen and a solid book of business in logistics, transportation, 3PL, in-home, or parcel delivery. This role combines sales, client management, and dispatch support, making it ideal for a dynamic, versatile professional who thrives in a fast-paced environment.
Key Responsibilities
1. Leverage Existing Book of Business
Utilize established client relationships to drive immediate revenue.
Maintain long-term relationships and ensure client satisfaction.
Identify upselling and cross-selling opportunities.
2. New Business Development
Actively identify and pursue new leads through cold calling, networking, referrals, and tools like LinkedIn Sales Navigator.
Create and execute business development strategies to grow the client base.
3. Sales Strategy & Execution
Develop and implement sales plans to meet/exceed targets.
Present and promote company services to prospects.
Negotiate contracts and close deals in line with company policies.
4. Market & Competitor Insight
Stay up-to-date on industry trends and competitor activities.
Share insights to enhance sales strategy and service positioning.
5. Client Management & Retention
Collaborate with operations and customer service for smooth onboarding and ongoing support.
Build trust and become a key point of contact for your accounts.
6. Sales Reporting & Forecasting
Provide regular pipeline updates, forecasts, and performance reports to sales leadership.
7. Cross-Department Collaboration
Work closely with internal teams to ensure client satisfaction.
Share feedback for product and service improvements.
Qualifications
Proven sales experience with a strong book of business in logistics, transportation, or brokerage.
Strong communication, negotiation, and interpersonal skills.
Ability to work independently and manage multiple client accounts.
Results-driven, self-starter with a passion for sales and growth.
Proficiency with CRM tools and digital sales platforms.
Knowledge of dispatching, tracking, and tracing is an asset.
Preferred
Background in logistics/3PL, transportation, or parcel delivery.
Ability to step into a dispatching role when required.
Existing industry network is a strong plus.
What We Offer
Competitive base salary plus performance-based commission and bonuses.
Paid vacation and holidays.
Professional growth and development opportunities.
Inclusive and supportive team culture.
Annual international trip with V & L Express: All-expenses-paid retreat at a 5-star resort in Canada or the USA, including flights, open buffets, and networking with global logistics agents
On-site parking
To Apply:
Submit your resume by email to Info@onekindexpress.com
Or contact directly at: 514-402-2276
Job Type: Full-time
Pay: $35,000.00-$100,000.00 per year
Language:
English (preferred)
Work Location: Hybrid remote in Calgary, AB
Company address
You will be redirected to another website to apply.
Offer ID: #1237059,
Published: 6 days ago,
Company registered: 1 month ago
