Job Description
Job Description: Accounts Receivable & Collections Specialist
Role Overview:
We are seeking a detail-oriented and proactive Accounts Receivable & Collections Specialist with strong experience in Order-to-Cash (O2C), collections, and customer coordination.
This role will be customer-facing and requires excellent communication skills, strong organizational ability, and the capability to work closely with internal account owners to drive timely collections and maintain healthy client relationships.
Key Responsibilities:
Accounts Receivable & Collections -
• Manage end-to-end Accounts Receivable (AR) and collections processes
• Drive timely follow-ups on outstanding invoices and ensure cash flow optimization
• Monitor receivables aging and actively reduce overdue balances
• Handle customer payment tracking, follow-ups, and dispute resolution
• Maintain accurate records of collection activities and customer interactions
Order-to-Cash (O2C) Operations -
• Support invoicing, billing, and cash application processes
• Perform account reconciliations and ensure ledger accuracy
• Coordinate with internal teams for issue resolution impacting collections
• Assist in month-end AR closing activities
• Customer & Stakeholder Management
• Act as a primary point of contact for customers on billing and payment-related queries
• Build and maintain strong relationships with clients to ensure smooth collections
• Collaborate with internal account owners / sales teams to resolve escalations
Reporting & Analysis -
• Prepare AR aging reports, collection dashboards, and MIS reports
• Track key metrics such as DSO, collection efficiency, and overdue trends
• Provide insights to improve receivables performance
Required Skills & Qualifications:
Experience -
• 5-12 years of experience in Accounts Receivable / Collections / O2C
• Strong exposure to collections and customer-facing AR roles (must-have)
Core Skills -
• Excellent email communication and stakeholder management
• Strong attention to detail and organizational skills
• Ability to manage multiple accounts and prioritize effectively
• Problem-solving mindset with ownership attitude
Technical Skills -
• Experience with ERP systems like SAP / Oracle / Dynamics preferred
• Strong working knowledge of Excel and reporting tools
Nice to Have -
• Experience in international client handling (US/Global customers)
• Exposure to credit control, dispute management, and reconciliations
Role Overview:
We are seeking a detail-oriented and proactive Accounts Receivable & Collections Specialist with strong experience in Order-to-Cash (O2C), collections, and customer coordination.
This role will be customer-facing and requires excellent communication skills, strong organizational ability, and the capability to work closely with internal account owners to drive timely collections and maintain healthy client relationships.
Key Responsibilities:
Accounts Receivable & Collections -
• Manage end-to-end Accounts Receivable (AR) and collections processes
• Drive timely follow-ups on outstanding invoices and ensure cash flow optimization
• Monitor receivables aging and actively reduce overdue balances
• Handle customer payment tracking, follow-ups, and dispute resolution
• Maintain accurate records of collection activities and customer interactions
Order-to-Cash (O2C) Operations -
• Support invoicing, billing, and cash application processes
• Perform account reconciliations and ensure ledger accuracy
• Coordinate with internal teams for issue resolution impacting collections
• Assist in month-end AR closing activities
• Customer & Stakeholder Management
• Act as a primary point of contact for customers on billing and payment-related queries
• Build and maintain strong relationships with clients to ensure smooth collections
• Collaborate with internal account owners / sales teams to resolve escalations
Reporting & Analysis -
• Prepare AR aging reports, collection dashboards, and MIS reports
• Track key metrics such as DSO, collection efficiency, and overdue trends
• Provide insights to improve receivables performance
Required Skills & Qualifications:
Experience -
• 5-12 years of experience in Accounts Receivable / Collections / O2C
• Strong exposure to collections and customer-facing AR roles (must-have)
Core Skills -
• Excellent email communication and stakeholder management
• Strong attention to detail and organizational skills
• Ability to manage multiple accounts and prioritize effectively
• Problem-solving mindset with ownership attitude
Technical Skills -
• Experience with ERP systems like SAP / Oracle / Dynamics preferred
• Strong working knowledge of Excel and reporting tools
Nice to Have -
• Experience in international client handling (US/Global customers)
• Exposure to credit control, dispute management, and reconciliations
💡 Quick Summary
Seeking a career-building opportunity? The Accounts Receivable & Collections Specialist position is now open for candidates interested in the Finance sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Finance is a plus.